Payroll Administrator
Location: Cheltenham


Retain Healthcare is a leading provider of Homecare staffing, Agency staffing, and Social Care Training in the South West. We are committed to providing exceptional care and support to our clients and employees.

As a Payroll Administrator, you will play a crucial role in ensuring accurate and timely payroll processing for our team. You will handle the full end-to-end payroll process, from processing starters and leavers to calculating statutory deductions and preparing year-end reports.

Key Responsibilities

• Handle the full end-to-end payroll process, including processing starters and leavers, calculating statutory deductions (SMP, SPP, SSP, and SAP), and preparing year-end reports.
• Act as the primary contact for advising and resolving employee payroll queries.
• Process BACS payments accurately and to an agreed timescale.
• Process BACS Attachment of Earnings.
• Complete end-of-year processing, including P11Ds and P60s.
• Deal with manual calculations and update employee records as required.
• Calculate ad-hoc payments such as holiday pay.
• Invoice processing.
• Process P45s for leavers.
• Deal with HMRC queries.

Qualifications and Skills

• Proven experience with payroll processing software (Sage or similar).
• Experience using accounting software, particularly Xero, is preferred.
• Attention to detail and accuracy.
• Excellent communication and interpersonal skills.  
• Ability to work independently and as part of a team.  
• Strong organizational and time management skills.
• A willingness to learn and develop new skills.

Benefits

• Opportunities for professional development
• Supportive and collaborative work environment
• Access to Blue Lights card
• Competitive benefits package, including pension 

Offers of employment are subject to our stringent recruitment checks including references and DBS.

CARING FOR LIVES IN 25
Support Worker - Supported Living
Location: Chippenham, Wiltshire
Salary: from £12.75 per hour
 
Retain Healthcare is a fast-growing provider of supported living services in around the Chippenham area including Trowbridge, Westbury , Calne and Corsham.
We are dedicated to empowering individuals with Autism, Learning Disabilities and/ or Mental Health needs and complex behaviors, to live fulfilling and independent lives. We offer a range of personalised support services, tailored to meet the unique needs of each individual.
Do you want to be part of a growing and well respected provider , you have a  passion for making a difference in other’s lives and you enjoy spending time with people?
Be part of a welcoming, professional and supportive team and see where your journey could lead.
 
Key Responsibilities:

• Providing personalised support to individuals, ensuring their well-being and safety.
• Assisting with daily living activities such as personal care, meal preparation, and medication management.
• Supporting individuals in developing and maintaining social relationships and participating in community activities.
• Promoting independence and self-advocacy skills.
• Maintaining accurate and up-to-date records of support provided via Digital Care Planning.
• Working collaboratively with other professionals involved in the individual's care, such as family members, healthcare providers, and social workers.

 
Skills and Qualifications:

• Experience working with individuals with disabilities, preferably in a supported living setting.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Patience, empathy, and a positive attitude.
• A valid driver's license and access to a reliable vehicle essential.
• PMVA qualification or experience in caregiving or social work are desirable but not essential as all training will be given

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and training.
• A supportive and friendly work environment.
• The chance to make a positive difference in the lives of others.
• Refer a friend bonus of £250!
• Paid training.

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

CARING FOR LIVES IN 25
Support Worker - Supported Living
Location: Cheltenham and surrounding area
Salary: from £12.30 per hour
 
Retain Healthcare is a fast-growing provider of supported living services in Cheltenham and surrounding area.
We are dedicated to empowering individuals with Autism, Learning Disabilities and/ or Mental Health needs and complex behaviors, to live fulfilling and independent lives. We offer a range of personalised support services, tailored to meet the unique needs of each individual.
Do you want to be part of a growing and well respected provider , you have a  passion for making a difference in other’s lives and you enjoy spending time with people?
Be part of a welcoming, professional and supportive team and see where your journey could lead.
 
Key Responsibilities:

• Providing personalised support to individuals, ensuring their well-being and safety.
• Assisting with daily living activities such as personal care, meal preparation, and medication management.
• Supporting individuals in developing and maintaining social relationships and participating in community activities.
• Promoting independence and self-advocacy skills.
• Maintaining accurate and up-to-date records of support provided via Digital Care Planning.
• Working collaboratively with other professionals involved in the individual's care, such as family members, healthcare providers, and social workers.

 
Skills and Qualifications:

• Experience working with individuals with disabilities, preferably in a supported living setting.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Patience, empathy, and a positive attitude.
• A valid driver's license and access to a reliable vehicle essential.
• PMVA qualification or experience in caregiving or social work are desirable but not essential as all training will be given

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and training.
• A supportive and friendly work environment.
• The chance to make a positive difference in the lives of others.
• Refer a friend bonus of up to £250!
• Paid training.

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

CARING FOR LIVES IN 25

Community Support Worker and Healthcare Assistant Role

*Driving Licence Essential *Sponsorship not available*
Hours available: 07:00-14:00 or 16:00-22:00
Full Training provided

‘The only way to do great work is to love what you do. If you haven’t found it yet, then Retain Healthcare has the answer’
Retain Healthcare is developing a new model of care and support to people living at home in your community. This is an opportunity for the right person to shape and develop a new service and deliver care that provides improved quality of life to those who need you most.

Main Duties and Responsibilities include:

• When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
• Contribute towards communicating changes of requirements.
• Ensure that you work within the company policies and procedures.
• Attending training and expanding your personal development
• Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
• When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
• Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

Being Part of Retain Healthcare, you will benefit from:

• Employee assistance program
• Full time Mental Health First Aiders who are there for you when you need them
• WEEKLY PAY
• FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
• FREE uniform, training and DBS Rebate Reimbursement
• Enhanced Bank Holiday pay
• Blue light card
• Easy online application
• Gloucestershire – CQC – Outstanding for Well Led
• Retain Rewards - local discounts

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

For more information please call our recruitment team!

CARING FOR LIVES IN 25

Are you passionate about making a genuine difference in people's lives? Do you thrive in a fast-paced and rewarding environment where every day brings new challenges and opportunities to learn and grow? If so, we invite you to become a vital member of our dedicated healthcare team as a Healthcare Assistant.

Required:
- Kind, caring, compassionate individual 
- Driving licence and access to own car
- UK work authorisation

C.O.S not provided.

Main Duties and Responsibilities include:

• When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
• Contribute towards communicating changes of requirements.
• Ensure that you work within the company policies and procedures.
• Attending training and expanding your personal development
• Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
• When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
• Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

Being Part of Retain Healthcare, you will benefit from

• 28 Day Annual Leave
• FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
• Guaranteed Hours available
• FREE uniform
• Paid training
• DBS Rebate Reimbursement
• Enhanced Bank Holiday pay
• Free blue light card
• Weekly pay
• Easy online application
• Gloucestershire – CQC – Outstanding for Well Led

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

CARING FOR LIVES IN 25


Are you passionate about making a genuine difference in people's lives? Do you thrive in a fast-paced and rewarding environment where every day brings new challenges and opportunities to learn and grow? If so, we invite you to become a vital member of our dedicated healthcare team as a Healthcare Assistant.

Required:
- Driving licence
- Kind, caring, compassionate individual 
- UK work authorisation

*Cos Not Provided
Main Duties and Responsibilities include:

• When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
• Contribute towards communicating changes of requirements.
• Ensure that you work within the company policies and procedures.
• Attending training and expanding your personal development
• Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
• When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
• Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

Being Part of Retain Healthcare, you will benefit from:

• Employee assistance program
• 28 Days Annual Leave
• FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
• Paid training
• DBS Rebate Reimbursement
• Enhanced Bank Holiday pay
• Free blue light card
• Weekly pay
• Retain Rewards - local discounts

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

CARING FOR LIVES IN 25

‘The only way to do great work is to love what you do. If you haven’t found it yet, then Retain Healthcare has the answer’
Are you looking for something different? Retain Healthcare is developing a new model of care and support to people living at home in your community. This is an opportunity for the right person to shape and develop a new service and deliver care that provides improved quality of life to those who need you most.


Being Part of Retain Healthcare, you will benefit from:

• weekly pay
• Employee assistance program
• 28 days annual leave
• Full time Mental Health First Aiders who are there for you when you need them
• FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
• FREE uniform, DBS Rebate Reimbursement
• Enhanced Bank Holiday pay
• Free blue light card

NO SPONSORSHIP PROVIDED
Requirements: 

• A kind, approachable, caring and passionate individual
• Drivers licence 
• Your own car 
• Willingness to learn and make a difference
• Available 7am-2pm or 4pm-10pm

Main Duties and Responsibilities include:

• When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
• Contribute towards communicating changes of requirements.
• Ensure that you work within the company policies and procedures.
• Attending training and expanding your personal development
• Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
• When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
• Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

Being a part of this gives you access to training and personal development that is both innovative and career changing. You will be leading the way in shaping the future of Social Care and developing the next generation of Care Professionals. ‘Feel proud to work in Social Care’
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

CARING FOR LIVES IN 25


Community Healthcare Assistant

Location: Cheltenham, England
Retain Healthcare is a leading provider of healthcare services, dedicated to delivering high-quality care to the individuals in their own homes. We believe in empowering our clients to live independently and safely, and our team members play a vital role in achieving this goal. At this time, we cannot provide a CoS. 


Key Responsibilities:

• Assisting with personal care tasks such as bathing, dressing, and feeding.
• Administering medications as directed.
• Providing companionship and emotional support.
• Supporting individuals in activities of daily living, such as meal preparation and housekeeping.
• Working collaboratively with other healthcare professionals involved in their care.

Requirements:

• Relevant qualifications or experience in healthcare desired but not essential.
• A valid driving licence and access to a reliable vehicle essential.
• Excellent communication and interpersonal skills.
• Compassionate and empathetic nature.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.

Benefits:

• Paid training and free uniform.
• DBS rebate reimbursement.
• A supportive and inclusive work environment.
• Weekly pay
• Full time or part time hours available.
• The chance to make a positive difference in the lives of others.

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

CARING FOR LIVES IN 25

Community Healthcare Assistant


Retain Healthcare is a leading provider of healthcare services, dedicated to delivering high-quality care to the individuals in their own homes. We believe in empowering our clients to live independently and safely, and our team members play a vital role in achieving this goal.

Key Responsibilities:

• Assisting with personal care tasks such as bathing, dressing, and feeding.
• Administering medications as directed.
• Providing companionship and emotional support.
• Supporting individuals in activities of daily living, such as meal preparation and housekeeping.
• Working collaboratively with other healthcare professionals involved in their care.

Requirements:

• Relevant qualifications or experience in healthcare desired but not essential.
• A valid driving licence and access to a reliable vehicle essential.
• Excellent communication and interpersonal skills.
• Compassionate and empathetic nature.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.

Benefits:

• 28 Days Annual Leave
• Paid training and free uniform.
• DBS rebate reimbursement.
• A supportive and inclusive work environment.
• Weekly pay
• Full time or part time hours available
• Guarenteed Hours
• The chance to make a positive difference in the lives of others.

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

CARING FOR LIVES IN 25

Community Healthcare Assistant
Location: Gloucester, England

Retain Healthcare is a leading provider of healthcare services, dedicated to delivering high-quality care to the individuals in their own homes. We believe in empowering our clients to live independently and safely, and our team members play a vital role in achieving this goal.

Key Responsibilities:

• Assisting with personal care tasks such as bathing, dressing, and feeding.
• Administering medications as directed.
• Providing companionship and emotional support.
• Supporting individuals in activities of daily living, such as meal preparation and housekeeping.
• Working collaboratively with other healthcare professionals involved in their care.

Requirements:

• Relevant qualifications or experience in healthcare desired but not essential.
• A valid driving licence and access to a reliable vehicle essential.
• Excellent communication and interpersonal skills.
• Compassionate and empathetic nature.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.

Benefits:

• 28 Days Annual Leave
• Paid training and free uniform.
• DBS rebate reimbursement.
• A supportive and inclusive work environment.
• Weekly pay
• Full time or part time hours available
• Guarenteed Hours
• The chance to make a positive difference in the lives of others.

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

Are you passionate about making a genuine difference in people's lives? Do you thrive in a fast-paced and rewarding environment where every day brings new challenges and opportunities to learn and grow? If so, we invite you to become a vital member of our dedicated healthcare team as a Community Healthcare Assistant.

Required:
- Kind, caring, compassionate individual 
- Driving licence
- UK work authorisation

Main Duties and Responsibilities include:

• When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
• Contribute towards communicating changes of requirements.
• Ensure that you work within the company policies and procedures.
• Attending training and expanding your personal development
• Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
• When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
• Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

*CoS Not provided
Being Part of Retain Healthcare, you will benefit from:

• 28 Days Annual Leave
• WEEKLY PAY
• Employee assistance program
• FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
• FREE uniform
• Paid training
• DBS Rebate Reimbursement
• Enhanced Bank Holiday pay
• Free blue light card
• Retain Rewards - local discounts

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

Title: Registered Manager – Domiciliary and Complex Care 
Reports to: Head of Homecare
Location: Chippenham
Salary: up to £38000

A vacancy exists within Retain Healthcare for the Registered Manager for our Chippenham and Bath service; we are a dynamic homecare provider offering individuals support within their own homes from 30 minutes to 24-hour care. This role will include building relationships with local authorities, social care and health community teams as well as developing the private market.

The main priority of this role is to ensure growth is maintained and targets are met and exceeded. The Registered Manager will look to develop their own team of coordinators and customers.
As a leading provider of community care in the Wiltshire area, no two days are the same.  This is a fast-paced responsive role based at our Chippenham office, so you need to be well organised, resilient and have excellent interpersonal skills.
You are also supported from our own in-house recruitment and agency team supplying temporary and permanent staffing.

Main Duties and Responsibilities
• To ensure the branch continues to grow and develop its community and safer independence service.
• To ensure coordinators and the branch overall hit their weekly KPI, covering areas such as the recruitment of new staff, number of packages taken on and the development of our private funding customer base
• Have a strong working knowledge of the Care Act and working to CQC guidelines / legislation.
• Ensure that you and the team work together to create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.
• Monitor candidate applications and that all new staff are recruited using safer recruitment guidelines. Ensure staff are recruited through our values-based recruitment procedures and that they are suitable to support vulnerable people.
• Ensure the branch keep effective relationships with the staff, understand their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.
• You will be responsible for ensuring all staff supervisions and annual appraisals happen in the branch in line with company policy
• You will deal with any staffing issues and support them appropriately, talking to them about performance concerns raised as they arise. You need to manage poor performance in line with company policy and ACAS guidelines.

CONTACTS & COMMUNICATIONS
• Have strong communication and leadership skills and be able to build sound relationships with all our customers
• Excellent customer service skills, nothing is too much trouble for our customers and the ability to make them feel important to us is key to a successful branch
• Build strong relationships with staff and work to our staff retention strategy, showing appreciation and recognition for the work that they do.
• Ensuring that records and legible, accurate, non-opinionated and to a good standard
• Ensure social media is up to date for your branch and meets our advertising guidelines
• Be the lead for GDPR for the branch
• Oversee disciplinaries and performance improvement plans where necessary.

COMPETENCIES
The holder of this post should be able to demonstrate:
• The branch and you, maintain integrity when dealing with matters of Customer confidentiality
• A willingness to undertake training to develop new skills
• A willingness to operate flexibility and to be accountable
• The ability to work without supervision while adhering to company policies
• An understanding of the needs of our Customers
• An understanding of our competitors, their pay and charge rates / incentives.
• Keep up to date on legislation and regulations
• Have Strong leadership skills
• Be Competent with budgets, Targets and understanding finances
• Be forward thinking, self-motivated and persistent.
• Be trustworthy, intuitive, organised and methodical
• Have excellent interpersonal skills
• Be approachable and quality oriented
• Able to handle complaints and resolve conflict
• Understanding of legislation including CQC KLOES, the Care Act and Care Certificate.
Must have a service management background and previous experience as a Registered Manager.

Benefits
• Excellent Salary Bonus 
• Pension
• Company Mobile
• Laptop 
• 25 Days holiday plus bank holidays

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.