Support Worker - Supported Living
Location: Chippenham, Wiltshire
Salary: from £12.75 per hour

Retain Healthcare is a fast-growing provider of supported living services, dedicated to empowering individuals with disabilities to live fulfilling and independent lives. We offer a range of personalized support services, tailored to meet the unique needs of each individual.

Key Responsibilities:

• Providing personalized support to individuals with disabilities, ensuring their well-being and safety.
• Assisting with daily living activities such as personal care, meal preparation, and medication management.
• Supporting individuals in developing and maintaining social relationships and participating in community activities.
• Promoting independence and self-advocacy skills.
• Maintaining accurate and up-to-date records of support provided.
• Working collaboratively with other professionals involved in the individual's care, such as family members, healthcare providers, and social workers.

Skills and Qualifications:

• Experience working with individuals with disabilities, preferably in a supported living setting.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Patience, empathy, and a positive attitude.
• A valid driver's licence and access to a reliable vehicle essential.
• PMVA qualification or experience in caregiving or social work are desirable

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and training.
• A supportive and friendly work environment.
• The chance to make a positive difference in the lives of others.

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

Are you passionate about making a genuine difference in people's lives? Do you thrive in a fast-paced and rewarding environment where every day brings new challenges and opportunities to learn and grow? If so, we invite you to become a vital member of our dedicated healthcare team as a Healthcare Assistant.

Required:
- Driving licence
- Kind, caring, compassionate individual 
- UK work authorisation

*Cos Not Provided
Main Duties and Responsibilities include:

• When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
• Contribute towards communicating changes of requirements.
• Ensure that you work within the company policies and procedures.
• Attending training and expanding your personal development
• Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
• When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
• Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

Being Part of Retain Healthcare, you will benefit from:

• £400 Joining Bonus
• Employee assistance program
• 28 Days Annual Leave
• FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
• Paid training
• DBS Rebate Reimbursement
• Enhanced Bank Holiday pay
• Free blue light card
• Weekly pay
• Retain Rewards - local discounts

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

Health and Social Care - Trainer

Due to continued growth and expansion, Retain Healthcare and Retain Skills are now recruiting for a Health and Social Care Trainer to join our established team. This is an opportunity for you to join a creative and forward-thinking team, delivering high-quality health and social care training to services across the South West.

You will have the opportunity to work with the Management Team who have developed an exciting new model of care and support. This will involve working with staff and managers to create, deliver and monitor training programmes to all sectors of the workforce including residential care, learning disabilities, home care and agency bank staff. This is to train both internal and external candidates.

The Person
You need to be qualified/competent to deliver a range of courses including:

• Moving and Assisting
• Emergency First Aid at Work
• Basic Life Support
• Epilepsy and Buccal Midazolam
• Induction Training
• Safeguarding Adults at Risk
• Safe Handling of Medicines

You will have the experience and ability to demonstrate skills in delivering quality training. You will be self-motivated, have good time management skills and be able to use your initiative within the scope of the job role. It would be desirable if your experience includes supervisory/management skills in Health & Social Care.

There will be an expectation to travel to all our branches in Salisbury, Chippenham, Bournemouth and Cheltenham, as well as external organisations in Gloucestershire, Wiltshire and Devon to deliver training. Therefore, a full driving licence is required.
The successful candidate must hold a relevant Health & Social Care qualification of minimum level 3, be a competent user of IT including Microsoft Office applications/Powerpoint and hold relevant training qualifications to deliver sessions. Minimum PTLS is essential.

In return, Retain Healthcare will offer you a generous salary, excellent training facilities and career development. Applicants will need to be DBS checked and meet our stringent recruitment criteria.

Retain Healthcare and Retain Skills are an equal opportunities employer and Endorsed by Skills for Care.

Title: Registered Manager – Domiciliary and Complex Care 
Reports to: Head of Homecare
Location: Chippenham
Salary: up to £38000

A vacancy exists within Retain Healthcare for the Registered Manager for our Chippenham and Bath service; we are a dynamic homecare provider offering individuals support within their own homes from 30 minutes to 24-hour care. This role will include building relationships with local authorities, social care and health community teams as well as developing the private market.

The main priority of this role is to ensure growth is maintained and targets are met and exceeded. The Registered Manager will look to develop their own team of coordinators and customers.
As a leading provider of community care in the Wiltshire area, no two days are the same.  This is a fast-paced responsive role based at our Chippenham office, so you need to be well organised, resilient and have excellent interpersonal skills.
You are also supported from our own in-house recruitment and agency team supplying temporary and permanent staffing.

Main Duties and Responsibilities
• To ensure the branch continues to grow and develop its community and safer independence service.
• To ensure coordinators and the branch overall hit their weekly KPI, covering areas such as the recruitment of new staff, number of packages taken on and the development of our private funding customer base
• Have a strong working knowledge of the Care Act and working to CQC guidelines / legislation.
• Ensure that you and the team work together to create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.
• Monitor candidate applications and that all new staff are recruited using safer recruitment guidelines. Ensure staff are recruited through our values-based recruitment procedures and that they are suitable to support vulnerable people.
• Ensure the branch keep effective relationships with the staff, understand their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.
• You will be responsible for ensuring all staff supervisions and annual appraisals happen in the branch in line with company policy
• You will deal with any staffing issues and support them appropriately, talking to them about performance concerns raised as they arise. You need to manage poor performance in line with company policy and ACAS guidelines.

CONTACTS & COMMUNICATIONS
• Have strong communication and leadership skills and be able to build sound relationships with all our customers
• Excellent customer service skills, nothing is too much trouble for our customers and the ability to make them feel important to us is key to a successful branch
• Build strong relationships with staff and work to our staff retention strategy, showing appreciation and recognition for the work that they do.
• Ensuring that records and legible, accurate, non-opinionated and to a good standard
• Ensure social media is up to date for your branch and meets our advertising guidelines
• Be the lead for GDPR for the branch
• Oversee disciplinaries and performance improvement plans where necessary.

COMPETENCIES
The holder of this post should be able to demonstrate:
• The branch and you, maintain integrity when dealing with matters of Customer confidentiality
• A willingness to undertake training to develop new skills
• A willingness to operate flexibility and to be accountable
• The ability to work without supervision while adhering to company policies
• An understanding of the needs of our Customers
• An understanding of our competitors, their pay and charge rates / incentives.
• Keep up to date on legislation and regulations
• Have Strong leadership skills
• Be Competent with budgets, Targets and understanding finances
• Be forward thinking, self-motivated and persistent.
• Be trustworthy, intuitive, organised and methodical
• Have excellent interpersonal skills
• Be approachable and quality oriented
• Able to handle complaints and resolve conflict
• Understanding of legislation including CQC KLOES, the Care Act and Care Certificate.
Must have a service management background and previous experience as a Registered Manager.

Benefits
• Excellent Salary Bonus 
• Pension
• Company Mobile
• Laptop 
• 25 Days holiday plus bank holidays

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

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Retain Healthcare, Chippenham are currently recruiting support workers to work within specialist residential and supported living service in central Chippenham for ongoing shifts and ad hoc work. 


Working with Retain Healthcare means that you will have:

• Weekly pay (PAYE not Umbrella so no hidden charges)
• FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
• Access to multiple high street discounts via the Blue Light scheme
• Free extensive training
• 24/7 support from our highly experienced team
• Fast track registration available
• Application and access to your Rota via our mobile app
• Access to ongoing personal development
• Recommend a friend bonus scheme
• EAP - Employee assistance programme
• Free uniform (Where applicable)

Location:
 

The service is situated in Central Chippenham , just minutes away from the town center. It comprises of 2 houses joined with a communal lounge and dining area.
 

Your duties will be assisting with all aspects of daily living including personal care, medication and healthcare appointments along with accessing the local community and maintaining relations with family and friends. Additional activities may include:

• Bingo
• Music and discos
• Cinema and watching movies
• Walking/exercise and some sport
• Art and craft sessions
• And whatever the residents personal hobby may be.

Requirements for this role:

• Minimum 6 months paid experience in care setting
• Experience complex care and LD an advantage but not essential
• Right to work in the UK
• Due to location, Driving Licence and own vehicle preferred but not essential.
• Completion of our online application form and able to provide proof of ID

*We Do Not Offer Sponsorship For These Roles*

INDCARE