Are you passionate about making a genuine difference in people's lives? Do you thrive in a fast-paced and rewarding environment where every day brings new challenges and opportunities to learn and grow? If so, we invite you to become a vital member of our dedicated healthcare team as a Healthcare Assistant.

Required:
- Kind, caring, compassionate individual 
- UK work authorisation

Main Duties and Responsibilities include:

• When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
• Contribute towards communicating changes of requirements.
• Ensure that you work within the company policies and procedures.
• Attending training and expanding your personal development
• Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
• When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
• Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

Being Part of Retain Healthcare, you will benefit from:

• £250 joining bonus
• Employee assistance program
• Full time Mental Health First Aiders who are there for you when you need them
• Having your own dedicated coordinator who will ensure you have the work you want and that you have everything you need to be successful in your role
• Local training and your own career development pathway endorsed by Skills for care. City and Guilds
• FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
• Guaranteed Hours available
• FREE uniform
• Paid training
• DBS Rebate Reimbursement
• Enhanced Bank Holiday pay
• Free blue light card
• Weekly pay
• Easy online application
• Gloucestershire – CQC – Outstanding for Well Led
• Retain Rewards - local discounts

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

JOB TITLE – Care Coordinator - Homecare Department.
Responsible to: Registered Manager - Chippenham

Introduction:
A vacancy exists within our Homecare and Supported living services at Retain Healthcare; we are a dynamic recruitment agency and homecare provider offering temporary and permanent recruitment solutions to healthcare establishments both public and private, and individuals within their homes, including complex and clinical care. This role will include building relationships with local authorities and community teams.

As a Care Coordinator you will be required to ensure the smooth running of the branch supporting individuals in their own homes maintaining its excellent reputation, seek new opportunities, ensuring that the care and coordinating team follow company policies as well as national and local guidance.

What Retain Healthcare can offer you:
The opportunity to work in an exciting, fast paced and growing branch with a dynamic team who have a wide range of skills, experience and backgrounds to support your development.
Career development pathways that are person centred to you, with excellent training opportunities.

• Retain Healthcare is an outcome focused provider of services, we will support you to achieve your career outcomes in a supportive and flexible way.
• Pension
• Bonus Potential
• Blue light card 
• Lifestyle Card
• Lease car scheme available
• Employee assistance program
• Your Birthday off

Main Duties and Responsibilities:

• To ensure you support the branch to continues to grow and develop its well established homecare services.

• To ensure you hit your KPI, covering areas such as the recruitment of new staff, number of packages taken on and the development of our privet funding customer base.

• Ensure that you create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.

• Ensure you Keep effective relationships with the staff, have an understanding of their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.

• Report and record any safeguarding concerns to the Registered Manager.

• Attend training and expand your personal development, you will need to have the ability to use reflective practice and that learning logs are completed so that lessons can be learnt and improve overall service delivery for the branch

• Meet and exceed realistic KPI’s & targets

• Always Strive for outstanding, ensuring our customers are looked after ‘there problem is our problem’ approach

• Ensure there is appropriate staffing levels to ensure capacity.

• Monitor sickness and absence of staff and work with staff to improve where their attendance is below the expected standard.

• You will need to ensure that the homecare service works in an outcome focus way that is person centred to the individual customer. Ensuing that support plans a written to a high standard and that risk assessments are carried out and reviewed in line with the company’s policy. Mentoring to staff responsible for care plans and risk assessments on how this should be carried out.
• Interview care and support staff and book them onto training.

Are you passionate about making a genuine difference in people's lives? Do you thrive in a fast-paced and rewarding environment where every day brings new challenges and opportunities to learn and grow? If so, we invite you to become a vital member of our dedicated healthcare team as a Healthcare Assistant.

Required:
- Kind, caring, compassionate individual 
- UK work authorisation

Main Duties and Responsibilities include:

• When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
• Contribute towards communicating changes of requirements.
• Ensure that you work within the company policies and procedures.
• Attending training and expanding your personal development
• Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
• When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
• Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

Being Part of Retain Healthcare, you will benefit from:

• £250 joining bonus
• Employee assistance program
• Full time Mental Health First Aiders who are there for you when you need them
• Having your own dedicated coordinator who will ensure you have the work you want and that you have everything you need to be successful in your role
• Local training and your own career development pathway endorsed by Skills for care. City and Guilds
• FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
• Guaranteed Hours available
• FREE uniform
• Paid training
• DBS Rebate Reimbursement
• Enhanced Bank Holiday pay
• Free blue light card
• Weekly pay
• Easy online application
• Gloucestershire – CQC – Outstanding for Well Led
• Retain Rewards - local discounts

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

Registered Manager - Community Care 
Up to £38K Plus Bonus OTE £42K

A vacancy exists within Retain Healthcare for a Registered Manager for our North Wiltshire service; we are a dynamic homecare provider experiencing a period of exciting growth and development - offering individuals support within their own homes from 30 minutes to 24 hour care covering, Elderley, Complex, Clinical, Mental Health, Learning Disabilities and Autsim. This role will include building relationships with our customers, local authorities and community teams as well as developing the private market.

The main priority of this role is to ensure a quality service, enforcing our policies and procedures whilst maintaining growth. The Manager will look to develop their own team of coordinators and customers, Areas we cover include, Chippenham, Trowbridge, Melksham, Devizes, Bath and surrounding.

As a leading provider of community care in the Wiltshire area, no two days are the same.  This is a fast paced responsive role based at our Chippenham office so you need to be well organised, resilient and have excellent interpersonal skills.
You are also supported from our own in-house recruitment and agency team supplying temporary and permanent staffing.

MAIN DUTIES AND RESPONSIBILITIES
• To ensure the branch continues to grow and develop its core services.
• To ensure branch overall hit their weekly KPI, covering areas such as the recruitment of new staff, new starters, number of packages taken on and the development of our private funding customer base
• Have a strong working knowledge of the Care Act and working to CQC guidelines / legislation.
• Ensure that you and the team work together to create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.
• Monitor candidate applications and that all new staff are recruited using safer and values based recruitment guidelines. Ensure staff are suitable to support vulnerable people in the community.
• Ensure the branch keep effective relationships with the staff, have an understanding of their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.
• You will be responsible for ensuring all staff supervisions and annual appraisals happen in the branch in line with company policy
• You will deal with any staffing issues and support them appropriately, talking to them about performance concerns raised as they arise. You need to manage poor performance in line with company policy and ACAS guidelines.

CONTACTS & COMMUNICATIONS
• Have strong communication, time management and leadership skills and be able to build sound relationships with all of our customers
• Excellent customer service skills, nothing is to much trouble for our customers and the ability to make them feel important to us is key to a successful branch
• Build strong relationships with staff and work to our staff retention strategy, showing appreciation and recognition for the work that they do.
• Ensuring that records and legible, accurate, non-opinionated and to a good standard
• Ensure social media is up to date for your branch and meets our advertising guidelines
• Be the lead for GDPR for the branch
• Oversee disciplinaries and performance improvement plans where necessary.
• Ensuring the company pool car is signed in and out / checked for damage

COMPETENCIES
The holder of this post should be able to demonstrate:
• The branch and you, maintain integrity when dealing with matters of Customer confidentiality
• A willingness to undertake training to develop new skills
• A willingness to operate flexibility and to be accountable
• The ability to work without supervision while adhering to company policies
• An understanding of the needs of our Customers
• Carrying out competitor analysis
• Keep up to date on legislation and regulations
• Have Strong leadership skills
• Be Competent with budgets, Targets and understanding finances
• Be forward thinking, self-motivated and persistent.
• Be trustworthy, intuitive, organised and methodical
• Have excellent interpersonal skills
• Be approachable and quality oriented
• Able to handle complaints and resolve conflict
• Understanding of legislation including CQC KLOES, the Care Act and Care Certificate.
• Have a level 5 Diploma in health and social care or equivalent
Must have a service management background and at least 2 years previous experience as a Registered Manager.

Benefits
• Excellent Salary Bonus 
• Pension
• Company Mobile
• Laptop 
• 25 Days holiday plus bank holidays
• Your Birthday off (Day off on or around your Birthday)

INDCHIP

JOB TITLE – Care Coordinator - Homecare Department.
Responsible to: Registered Manager - Chippenham

Introduction:
A vacancy exists within our Homecare and Supported living services at Retain Healthcare; we are a dynamic recruitment agency and homecare provider offering temporary and permanent recruitment solutions to healthcare establishments both public and private, and individuals within their homes, including complex and clinical care. This role will include building relationships with local authorities and community teams.

As a Care Coordinator you will be required to ensure the smooth running of the branch supporting individuals in their own homes maintaining its excellent reputation, seek new opportunities, ensuring that the care and coordinating team follow company policies as well as national and local guidance.

What Retain Healthcare can offer you:
The opportunity to work in an exciting, fast paced and growing branch with a dynamic team who have a wide range of skills, experience and backgrounds to support your development.
Career development pathways that are person centred to you, with excellent training opportunities.

• Retain Healthcare is an outcome focused provider of services, we will support you to achieve your career outcomes in a supportive and flexible way.
• Pension
• Bonus Potential
• Blue light card 
• Lifestyle Card
• Lease car scheme available
• Employee assistance program
• Your Birthday off

Main Duties and Responsibilities:

• To ensure you support the branch to continues to grow and develop its well established homecare services.

• To ensure you hit your KPI, covering areas such as the recruitment of new staff, number of packages taken on and the development of our privet funding customer base.

• Ensure that you create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.

• Ensure you Keep effective relationships with the staff, have an understanding of their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.

• Report and record any safeguarding concerns to the Registered Manager.

• Attend training and expand your personal development, you will need to have the ability to use reflective practice and that learning logs are completed so that lessons can be learnt and improve overall service delivery for the branch

• Meet and exceed realistic KPI’s & targets

• Always Strive for outstanding, ensuring our customers are looked after ‘there problem is our problem’ approach

• Ensure there is appropriate staffing levels to ensure capacity.

• Monitor sickness and absence of staff and work with staff to improve where their attendance is below the expected standard.

• You will need to ensure that the homecare service works in an outcome focus way that is person centred to the individual customer. Ensuing that support plans a written to a high standard and that risk assessments are carried out and reviewed in line with the company’s policy. Mentoring to staff responsible for care plans and risk assessments on how this should be carried out.
• Interview care and support staff and book them onto training.

CARE MORE IN 2024!

We are looking for a kind and experienced support worker to assist with waking nights near Chippenham!

The main duties and responsibilities include:

• Remaining awake and alert for the entirety of the shift.
• Completing regular checks for health and welfare.
• Supporting the customer with their personal care needs.
• Supporting the customer to meet their outcomes.
• Administering medication.
• Use of moving and assisting equipment such as ceiling track hoists, electric wheelchairs, through the floor lifts, toto’s etc.
• Encouraging independence where possible.

Knowledge of spinal injury, autonomic dysreflexia, diabetes, stoma care and catheter care is desirable but if not, we can provide full training.

Requirements:

• 1 year complex care experience necessary
• PEG feeding and Oxygen experience
• GCSE maths and English or higher
• Must hold a Full UK driving license

Why Retain?

• Weekly pay 
• Flexible shift patterns to suit you, alternatively a rolling rota is also available
• DBS cost paid back to you after 100 hours completed
• Opportunity to top up your hours in other areas of the business
• Opportunity to progress your career
• Full induction process prior to employment commencing by Retain Skills

Retain Healthcare, Chippenham are currently recruiting support workers to work within specialist residential and supported living service in central Chippenham for ongoing shifts and ad hoc work. 


Working with Retain Healthcare means that you will have:

• Weekly pay (PAYE not Umbrella so no hidden charges)
• FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
• Access to multiple high street discounts via the Blue Light scheme
• Free extensive training
• 24/7 support from our highly experienced team
• Fast track registration available
• Application and access to your Rota via our mobile app
• Access to ongoing personal development
• Recommend a friend bonus scheme
• EAP - Employee assistance programme
• Free uniform (Where applicable)

Location:
 

The service is situated in Central Chippenham , just minutes away from the town center. It comprises of 2 houses joined with a communal lounge and dining area.
 

Your duties will be assisting with all aspects of daily living including personal care, medication and healthcare appointments along with accessing the local community and maintaining relations with family and friends. Additional activities may include:

• Bingo
• Music and discos
• Cinema and watching movies
• Walking/exercise and some sport
• Art and craft sessions
• And whatever the residents personal hobby may be.

Requirements for this role:

• Minimum 6 months paid experience in care setting
• Experience complex care and LD an advantage but not essential
• Right to work in the UK
• Due to location, Driving Licence and own vehicle preferred but not essential.
• Completion of our online application form and able to provide proof of ID

*We Do Not Offer Sponsorship For These Roles*

INDCARE