Are you passionate about making a genuine difference in people's lives? Do you thrive in a fast-paced and rewarding environment where every day brings new challenges and opportunities to learn and grow? If so, we invite you to become a vital member of our dedicated healthcare team as a Healthcare Assistant.

Required:
- Kind, caring, compassionate individual 
- UK work authorisation

Main Duties and Responsibilities include:

• When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
• Contribute towards communicating changes of requirements.
• Ensure that you work within the company policies and procedures.
• Attending training and expanding your personal development
• Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
• When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
• Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

• £250 joining bonus
• Employee assistance program
• Full time Mental Health First Aiders who are there for you when you need them
• Having your own dedicated coordinator who will ensure you have the work you want and that you have everything you need to be successful in your role
• Local training and your own career development pathway endorsed by Skills for care. City and Guilds
• FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
• Guaranteed Hours available
• FREE uniform
• Paid training
• DBS Rebate Reimbursement
• Enhanced Bank Holiday pay
• Free blue light card
• Weekly pay
• Easy online application
• Gloucestershire – CQC – Outstanding for Well Led
• Retain Rewards - local discounts

Are you passionate about making a genuine difference in people's lives? Do you thrive in a fast-paced and rewarding environment where every day brings new challenges and opportunities to learn and grow? If so, we invite you to become a vital member of our dedicated healthcare team as a Healthcare Assistant.

Required:
- Kind, caring, compassionate individual 
- UK work authorisation

Main Duties and Responsibilities include:

• When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
• Contribute towards communicating changes of requirements.
• Ensure that you work within the company policies and procedures.
• Attending training and expanding your personal development
• Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
• When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
• Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

• £250 joining bonus
• Employee assistance program
• Full time Mental Health First Aiders who are there for you when you need them
• Having your own dedicated coordinator who will ensure you have the work you want and that you have everything you need to be successful in your role
• Local training and your own career development pathway endorsed by Skills for care. City and Guilds
• FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
• Guaranteed Hours available
• FREE uniform
• Paid training
• DBS Rebate Reimbursement
• Enhanced Bank Holiday pay
• Free blue light card
• Weekly pay
• Easy online application
• Gloucestershire – CQC – Outstanding for Well Led
• Retain Rewards - local discounts

Registered Manager - Community Care 
Up to £38K Plus Bonus OTE £42K

A vacancy exists within Retain Healthcare for a Registered Manager for our North Wiltshire service; we are a dynamic homecare provider experiencing a period of exciting growth and development - offering individuals support within their own homes from 30 minutes to 24 hour care covering, Elderley, Complex, Clinical, Mental Health, Learning Disabilities and Autsim. This role will include building relationships with our customers, local authorities and community teams as well as developing the private market.

The main priority of this role is to ensure a quality service, enforcing our policies and procedures whilst maintaining growth. The Manager will look to develop their own team of coordinators and customers, Areas we cover include, Chippenham, Trowbridge, Melksham, Devizes, Bath and surrounding.

As a leading provider of community care in the Wiltshire area, no two days are the same.  This is a fast paced responsive role based at our Chippenham office so you need to be well organised, resilient and have excellent interpersonal skills.
You are also supported from our own in-house recruitment and agency team supplying temporary and permanent staffing.

MAIN DUTIES AND RESPONSIBILITIES
• To ensure the branch continues to grow and develop its core services.
• To ensure branch overall hit their weekly KPI, covering areas such as the recruitment of new staff, new starters, number of packages taken on and the development of our private funding customer base
• Have a strong working knowledge of the Care Act and working to CQC guidelines / legislation.
• Ensure that you and the team work together to create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.
• Monitor candidate applications and that all new staff are recruited using safer and values based recruitment guidelines. Ensure staff are suitable to support vulnerable people in the community.
• Ensure the branch keep effective relationships with the staff, have an understanding of their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.
• You will be responsible for ensuring all staff supervisions and annual appraisals happen in the branch in line with company policy
• You will deal with any staffing issues and support them appropriately, talking to them about performance concerns raised as they arise. You need to manage poor performance in line with company policy and ACAS guidelines.

CONTACTS & COMMUNICATIONS
• Have strong communication, time management and leadership skills and be able to build sound relationships with all of our customers
• Excellent customer service skills, nothing is to much trouble for our customers and the ability to make them feel important to us is key to a successful branch
• Build strong relationships with staff and work to our staff retention strategy, showing appreciation and recognition for the work that they do.
• Ensuring that records and legible, accurate, non-opinionated and to a good standard
• Ensure social media is up to date for your branch and meets our advertising guidelines
• Be the lead for GDPR for the branch
• Oversee disciplinaries and performance improvement plans where necessary.
• Ensuring the company pool car is signed in and out / checked for damage

COMPETENCIES
The holder of this post should be able to demonstrate:
• The branch and you, maintain integrity when dealing with matters of Customer confidentiality
• A willingness to undertake training to develop new skills
• A willingness to operate flexibility and to be accountable
• The ability to work without supervision while adhering to company policies
• An understanding of the needs of our Customers
• Carrying out competitor analysis
• Keep up to date on legislation and regulations
• Have Strong leadership skills
• Be Competent with budgets, Targets and understanding finances
• Be forward thinking, self-motivated and persistent.
• Be trustworthy, intuitive, organised and methodical
• Have excellent interpersonal skills
• Be approachable and quality oriented
• Able to handle complaints and resolve conflict
• Understanding of legislation including CQC KLOES, the Care Act and Care Certificate.
• Have a level 5 Diploma in health and social care or equivalent
Must have a service management background and at least 2 years previous experience as a Registered Manager.

Benefits
• Excellent Salary Bonus 
• Pension
• Company Mobile
• Laptop 
• 25 Days holiday plus bank holidays
• Your Birthday off (Day off on or around your Birthday)

INDCHIP