Position: Deputy Manager - Homecare
Reporting to: Registered Manager
Location: Cheltenham
Salary: Up to 28K  Bonus
Benefits: Pension, Company Mobile, Laptop, Birthday Off, Exclusive discount scheme

About Us:
Retain Healthcare is a dynamic homecare provider with a great reputation dedicated to offering exceptional support to individuals within their homes. We pride ourselves on our excellent reputation and are now seeking a motivated and forward-thinking Deputy Manager to join our team and contribute to our continued growth and success.

Role Overview:
As a Deputy Manager, you will work closely with the Registered Manager to ensure the smooth and effective operation of our branch. Your role will involve building strong relationships with local authorities, social care teams, and health community teams. You will be pivotal in maintaining our high standards of care, seeking new business opportunities, and ensuring that our team adheres to both company policies and national guidelines.

Key Responsibilities:

• Branch Development: Drive the growth and development of our homecare services, ensuring the branch meets its weekly KPIs, including staff recruitment, new care packages, and expanding our private customer base.
• Team Leadership: Supervise and mentor the coordinating team, ensuring the creation of efficient rotas and the delivery of consistent, high-quality care.
• Recruitment & Compliance: Oversee the recruitment process, ensuring all new staff are hired following safer recruitment guidelines. Maintain an up-to-date training matrix, ensuring all staff meet compliance and training requirements.
• Staff Management: Conduct staff supervisions and annual appraisals, address performance issues, manage absence and sickness, and ensure effective staff retention through recognition and support.
• Quality Assurance: Monitor and report any safeguarding concerns, conduct internal audits, and ensure all documentation is accurate, legible, and compliant with GDPR and CQC standards.
• Customer Focus: Ensure a person-centered, outcome-focused approach in all care plans and risk assessments, delivering outstanding service that meets the individual needs of our customers.
• Business Development: Network and build a strong profile within the community, cross-sell other parts of the business, and contribute to the annual quality report and business development plan.

Competencies:
The ideal candidate will demonstrate:

• NVQ level 3 in Health and Social Care and driving licence required
• Strong leadership and communication skills
• Ability to work independently while adhering to company policies
• A deep understanding of customer needs and regulatory standards
• Forward-thinking, self-motivated, and organised approach
• Excellent interpersonal skills and a commitment to quality
• Ability to handle complaints and resolve conflicts effectively
• A thorough understanding of CQC KLOEs, the Care Act, and Health and Safety regulations

Why Join Us?

• Competitive Salary & Bonus: Recognising and rewarding your contributions.
• Career Development: Opportunities for personal growth through training and reflective practice.
• Supportive Environment: A team that values your input and encourages innovation.
• Extra Perks: Enjoy your birthday off, a company mobile, and a laptop to support your work.
• Access to our Pool Car: Useful if your car is off the road
• Free Parking: All sites offer free parking

Ready to Make a Difference? If you are passionate about providing exceptional care and are ready to take on a leadership role, we’d love to hear from you! Apply now to join our team and help us continue to deliver outstanding homecare services.

Title: Community Healthcare Assistant
Location: Cheltenham
Salary: £12.30 - £18.00, paid travel time 40p per mile

Location: Cheltenham, England
Retain Healthcare is a leading provider of healthcare services, dedicated to delivering high-quality care to the individuals in their own homes. We believe in empowering our clients to live independently and safely, and our team members play a vital role in achieving this goal. At this time, we cannot provide a CoS. 


Key Responsibilities:

• Assisting with personal care tasks such as bathing, dressing, and feeding.
• Administering medications as directed.
• Providing companionship and emotional support.
• Supporting individuals in activities of daily living, such as meal preparation and housekeeping.
• Working collaboratively with other healthcare professionals involved in their care.

Requirements:

• Relevant qualifications or experience in healthcare desired but not essential.
• A valid driving licence and access to a reliable vehicle essential.
• Excellent communication and interpersonal skills.
• Compassionate and empathetic nature.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.

Benefits:

• DBS rebate reimbursement.
• A supportive and inclusive work environment.
• Weekly pay
• Paid training and free uniform.
• Full time or part time hours available.
• The chance to make a positive difference in the lives of others.

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

Title: Community Healthcare Assistant
Location: Cheltenham, Gloucester, Fairford
Salary: £12.30 - £18.00 paid travel time 40p per mile

Retain Healthcare is a leading provider of healthcare services, dedicated to delivering high-quality care to the individuals in their own homes. We believe in empowering our clients to live independently and safely, and our team members play a vital role in achieving this goal.

Key Responsibilities:

• Assisting with personal care tasks such as bathing, dressing, and feeding.
• Administering medications as directed.
• Providing companionship and emotional support.
• Supporting individuals in activities of daily living, such as meal preparation and housekeeping.
• Working collaboratively with other healthcare professionals involved in their care.

Requirements:

• Relevant qualifications or experience in healthcare desired but not essential.
• A valid driving licence and access to a reliable vehicle essential.
• Excellent communication and interpersonal skills.
• Compassionate and empathetic nature.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.

Benefits:

• Paid training and free uniform.
• DBS rebate reimbursement.
• A supportive and inclusive work environment.
• Weekly pay
• Full time or part time hours available.
• The chance to make a positive difference in the lives of others.

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.