Title: Recruitment Consultant
Report to: Agency Manager
Location: Cheltenham
Contracted hours: 40 (office based)
Salary: £24000 - £25000 bonus
 
We are looking for a professional and customer focused salesperson to account manage existing and develop new business opportunities across Gloucestershire. Due to expansion this exciting opportunity exists within Retain Healthcare - Cheltenham Branch, for a Recruitment Consultant.
We are an experienced, dynamic Healthcare provider offering temporary and permanent recruitment solutions to healthcare establishments throughout Wiltshire and across the South West, with branches in Cheltenham, Chippenham, Salisbury and Bournemouth we are the agency of choice for many providers in the local area.

As a Recruitment Consultant you will support and develop our key accounts with their staffing requirements working in partnership with them to understand their services, building outstanding relationships and ensuring our customers feel supported.
We are looking for an aspiring individual, who is enthusiastic, motivated, confident and a team player to join our creative and diverse team, if you enjoy going the extra mile to make people happy.
In order to support the growth of this established branch, we welcome sales experience and the ability to work around daily tasks while maximising the potential from every telephone call and face to face interaction.
To be a successful Recruitment and Retention Coordinator you will have the following skills and experience:

• Excellent communication skills
• Proven sales experience
• A full UK driving license with access to a vehicle
• Love working with people
• Understanding of the healthcare industry would be advantageous

As a Recruitment Consultant you can expect a starting salary of £24K to £25K plus bonus after qualifying period. Contributory Pension Scheme, sector specific training, 28 days holiday (Including Bank Holidays), your birthday off, free parking, Lifestyle card, access to Blue Light card and career development opportunities and promotion opportunities from within. You will have the opportunity to work in an experienced and professional team who have a wide range of skills, experience and diverse backgrounds to support your development.

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

Health and Social Care - Trainer

Due to continued growth and expansion, Retain Healthcare and Retain Skills are now recruiting for a Health and Social Care Trainer to join our established team. This is an opportunity for you to join a creative and forward-thinking team, delivering high-quality health and social care training to services across the South West.

You will have the opportunity to work with the Management Team who have developed an exciting new model of care and support. This will involve working with staff and managers to create, deliver and monitor training programmes to all sectors of the workforce including residential care, learning disabilities, home care and agency bank staff. This is to train both internal and external candidates.

The Person
You need to be qualified/competent to deliver a range of courses including:

• Moving and Assisting
• Emergency First Aid at Work
• Basic Life Support
• Epilepsy and Buccal Midazolam
• Induction Training
• Safeguarding Adults at Risk
• Safe Handling of Medicines

You will have the experience and ability to demonstrate skills in delivering quality training. You will be self-motivated, have good time management skills and be able to use your initiative within the scope of the job role. It would be desirable if your experience includes supervisory/management skills in Health & Social Care.

There will be an expectation to travel to all our branches in Salisbury, Chippenham, Bournemouth and Cheltenham, as well as external organisations in Gloucestershire, Wiltshire and Devon to deliver training. Therefore, a full driving licence is required.
The successful candidate must hold a relevant Health & Social Care qualification of minimum level 3, be a competent user of IT including Microsoft Office applications/Powerpoint and hold relevant training qualifications to deliver sessions. Minimum PTLS is essential.

In return, Retain Healthcare will offer you a generous salary, excellent training facilities and career development. Applicants will need to be DBS checked and meet our stringent recruitment criteria.

Retain Healthcare and Retain Skills are an equal opportunities employer and Endorsed by Skills for Care.

Position: Deputy Manager - Homecare
Reporting to: Registered Manager
Location: Cheltenham
Salary: Up to 28K  Bonus
Benefits: Pension, Company Mobile, Laptop, Birthday Off, Exclusive discount scheme

About Us:
Retain Healthcare is a dynamic homecare provider with a great reputation dedicated to offering exceptional support to individuals within their homes. We pride ourselves on our excellent reputation and are now seeking a motivated and forward-thinking Deputy Manager to join our team and contribute to our continued growth and success.

Role Overview:
As a Deputy Manager, you will work closely with the Registered Manager to ensure the smooth and effective operation of our branch. Your role will involve building strong relationships with local authorities, social care teams, and health community teams. You will be pivotal in maintaining our high standards of care, seeking new business opportunities, and ensuring that our team adheres to both company policies and national guidelines.

Key Responsibilities:

• Branch Development: Drive the growth and development of our homecare services, ensuring the branch meets its weekly KPIs, including staff recruitment, new care packages, and expanding our private customer base.
• Team Leadership: Supervise and mentor the coordinating team, ensuring the creation of efficient rotas and the delivery of consistent, high-quality care.
• Recruitment & Compliance: Oversee the recruitment process, ensuring all new staff are hired following safer recruitment guidelines. Maintain an up-to-date training matrix, ensuring all staff meet compliance and training requirements.
• Staff Management: Conduct staff supervisions and annual appraisals, address performance issues, manage absence and sickness, and ensure effective staff retention through recognition and support.
• Quality Assurance: Monitor and report any safeguarding concerns, conduct internal audits, and ensure all documentation is accurate, legible, and compliant with GDPR and CQC standards.
• Customer Focus: Ensure a person-centered, outcome-focused approach in all care plans and risk assessments, delivering outstanding service that meets the individual needs of our customers.
• Business Development: Network and build a strong profile within the community, cross-sell other parts of the business, and contribute to the annual quality report and business development plan.

Competencies:
The ideal candidate will demonstrate:

• Strong leadership and communication skills
• Ability to work independently while adhering to company policies
• A deep understanding of customer needs and regulatory standards
• Forward-thinking, self-motivated, and organised approach
• Excellent interpersonal skills and a commitment to quality
• Ability to handle complaints and resolve conflicts effectively
• A thorough understanding of CQC KLOEs, the Care Act, and Health and Safety regulations

Why Join Us?

• Competitive Salary & Bonus: Recognising and rewarding your contributions.
• Career Development: Opportunities for personal growth through training and reflective practice.
• Supportive Environment: A team that values your input and encourages innovation.
• Extra Perks: Enjoy your birthday off, a company mobile, and a laptop to support your work.
• Access to our Pool Car: Useful if your car is off the road
• Free Parking: All sites offer free parking

Ready to Make a Difference? If you are passionate about providing exceptional care and are ready to take on a leadership role, we’d love to hear from you! Apply now to join our team and help us continue to deliver outstanding homecare services.

Title: Recruitment Consultant
Report to: Agency Manager
Location: Cheltenham
Contracted hours: 40 (office based)
Salary: £24000 - £25000 bonus
 
We are looking for a professional and customer focused salesperson to account manage existing and develop new business opportunities across Gloucestershire. Due to expansion this exciting opportunity exists within Retain Healthcare - Cheltenham Branch, for a Recruitment Consultant.
We are an experienced, dynamic Healthcare provider offering temporary and permanent recruitment solutions to healthcare establishments throughout Wiltshire and across the South West, with branches in Cheltenham, Chippenham, Salisbury and Bournemouth we are the agency of choice for many providers in the local area.

As a Recruitment Consultant you will support and develop our key accounts with their staffing requirements working in partnership with them to understand their services, building outstanding relationships and ensuring our customers feel supported.
We are looking for an aspiring individual, who is enthusiastic, motivated, confident and a team player to join our creative and diverse team, if you enjoy going the extra mile to make people happy.
In order to support the growth of this established branch, we welcome sales experience and the ability to work around daily tasks while maximising the potential from every telephone call and face to face interaction.
To be a successful Recruitment and Retention Coordinator you will have the following skills and experience:

• Excellent communication skills
• Proven sales experience
• A full UK driving license with access to a vehicle
• Love working with people
• Understanding of the healthcare industry would be advantageous

As a Recruitment Consultant you can expect a starting salary of £24K to £25K plus bonus after qualifying period. Contributory Pension Scheme, sector specific training, 28 days holiday (Including Bank Holidays), your birthday off, free parking, Lifestyle card, access to Blue Light card and career development opportunities and promotion opportunities from within. You will have the opportunity to work in an experienced and professional team who have a wide range of skills, experience and diverse backgrounds to support your development.

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

Position: Deputy Manager - Homecare
Reporting to: Registered Manager
Location: Cheltenham
Salary: Up to 28K  Bonus
Benefits: Pension, Company Mobile, Laptop, Birthday Off, Exclusive discount scheme

About Us:
Retain Healthcare is a dynamic homecare provider with a great reputation dedicated to offering exceptional support to individuals within their homes. We pride ourselves on our excellent reputation and are now seeking a motivated and forward-thinking Deputy Manager to join our team and contribute to our continued growth and success.

Role Overview:
As a Deputy Manager, you will work closely with the Registered Manager to ensure the smooth and effective operation of our branch. Your role will involve building strong relationships with local authorities, social care teams, and health community teams. You will be pivotal in maintaining our high standards of care, seeking new business opportunities, and ensuring that our team adheres to both company policies and national guidelines.

Key Responsibilities:

• Branch Development: Drive the growth and development of our homecare services, ensuring the branch meets its weekly KPIs, including staff recruitment, new care packages, and expanding our private customer base.
• Team Leadership: Supervise and mentor the coordinating team, ensuring the creation of efficient rotas and the delivery of consistent, high-quality care.
• Recruitment & Compliance: Oversee the recruitment process, ensuring all new staff are hired following safer recruitment guidelines. Maintain an up-to-date training matrix, ensuring all staff meet compliance and training requirements.
• Staff Management: Conduct staff supervisions and annual appraisals, address performance issues, manage absence and sickness, and ensure effective staff retention through recognition and support.
• Quality Assurance: Monitor and report any safeguarding concerns, conduct internal audits, and ensure all documentation is accurate, legible, and compliant with GDPR and CQC standards.
• Customer Focus: Ensure a person-centered, outcome-focused approach in all care plans and risk assessments, delivering outstanding service that meets the individual needs of our customers.
• Business Development: Network and build a strong profile within the community, cross-sell other parts of the business, and contribute to the annual quality report and business development plan.

Competencies:
The ideal candidate will demonstrate:

• Strong leadership and communication skills
• Ability to work independently while adhering to company policies
• A deep understanding of customer needs and regulatory standards
• Forward-thinking, self-motivated, and organised approach
• Excellent interpersonal skills and a commitment to quality
• Ability to handle complaints and resolve conflicts effectively
• A thorough understanding of CQC KLOEs, the Care Act, and Health and Safety regulations

Why Join Us?

• Competitive Salary & Bonus: Recognising and rewarding your contributions.
• Career Development: Opportunities for personal growth through training and reflective practice.
• Supportive Environment: A team that values your input and encourages innovation.
• Extra Perks: Enjoy your birthday off, a company mobile, and a laptop to support your work.
• Access to our Pool Car: Useful if your car is off the road
• Free Parking: All sites offer free parking

Ready to Make a Difference? If you are passionate about providing exceptional care and are ready to take on a leadership role, we’d love to hear from you! Apply now to join our team and help us continue to deliver outstanding homecare services.

Position: Deputy Manager - Homecare
Reporting to: Registered Manager
Location: Cheltenham
Salary: Up to 28K  Bonus
Benefits: Pension, Company Mobile, Laptop, Birthday Off, Exclusive discount scheme

About Us:
Retain Healthcare is a dynamic homecare provider with a great reputation dedicated to offering exceptional support to individuals within their homes. We pride ourselves on our excellent reputation and are now seeking a motivated and forward-thinking Deputy Manager to join our team and contribute to our continued growth and success.

Role Overview:
As a Deputy Manager, you will work closely with the Registered Manager to ensure the smooth and effective operation of our branch. Your role will involve building strong relationships with local authorities, social care teams, and health community teams. You will be pivotal in maintaining our high standards of care, seeking new business opportunities, and ensuring that our team adheres to both company policies and national guidelines.

Key Responsibilities:

• Branch Development: Drive the growth and development of our homecare services, ensuring the branch meets its weekly KPIs, including staff recruitment, new care packages, and expanding our private customer base.
• Team Leadership: Supervise and mentor the coordinating team, ensuring the creation of efficient rotas and the delivery of consistent, high-quality care.
• Recruitment & Compliance: Oversee the recruitment process, ensuring all new staff are hired following safer recruitment guidelines. Maintain an up-to-date training matrix, ensuring all staff meet compliance and training requirements.
• Staff Management: Conduct staff supervisions and annual appraisals, address performance issues, manage absence and sickness, and ensure effective staff retention through recognition and support.
• Quality Assurance: Monitor and report any safeguarding concerns, conduct internal audits, and ensure all documentation is accurate, legible, and compliant with GDPR and CQC standards.
• Customer Focus: Ensure a person-centered, outcome-focused approach in all care plans and risk assessments, delivering outstanding service that meets the individual needs of our customers.
• Business Development: Network and build a strong profile within the community, cross-sell other parts of the business, and contribute to the annual quality report and business development plan.

Competencies:
The ideal candidate will demonstrate:

• Strong leadership and communication skills
• Ability to work independently while adhering to company policies
• A deep understanding of customer needs and regulatory standards
• Forward-thinking, self-motivated, and organised approach
• Excellent interpersonal skills and a commitment to quality
• Ability to handle complaints and resolve conflicts effectively
• A thorough understanding of CQC KLOEs, the Care Act, and Health and Safety regulations

Why Join Us?

• Competitive Salary & Bonus: Recognising and rewarding your contributions.
• Career Development: Opportunities for personal growth through training and reflective practice.
• Supportive Environment: A team that values your input and encourages innovation.
• Extra Perks: Enjoy your birthday off, a company mobile, and a laptop to support your work.
• Access to our Pool Car: Useful if your car is off the road
• Free Parking: All sites offer free parking

Ready to Make a Difference? If you are passionate about providing exceptional care and are ready to take on a leadership role, we’d love to hear from you! Apply now to join our team and help us continue to deliver outstanding homecare services.

Health and Social Care - Trainer

Due to continued growth and expansion, Retain Healthcare and Retain Skills are now recruiting for a Health and Social Care Trainer to join our established team. This is an opportunity for you to join a creative and forward-thinking team, delivering high-quality health and social care training to services across the South West.

You will have the opportunity to work with the Management Team who have developed an exciting new model of care and support. This will involve working with staff and managers to create, deliver and monitor training programmes to all sectors of the workforce including residential care, learning disabilities, home care and agency bank staff. This is to train both internal and external candidates.

The Person
You need to be qualified/competent to deliver a range of courses including:

• Moving and Assisting
• Emergency First Aid at Work
• Basic Life Support
• Epilepsy and Buccal Midazolam
• Induction Training
• Safeguarding Adults at Risk
• Safe Handling of Medicines

You will have the experience and ability to demonstrate skills in delivering quality training. You will be self-motivated, have good time management skills and be able to use your initiative within the scope of the job role. It would be desirable if your experience includes supervisory/management skills in Health & Social Care.

There will be an expectation to travel to all our branches in Salisbury, Chippenham, Bournemouth and Cheltenham, as well as external organisations in Gloucestershire, Wiltshire and Devon to deliver training. Therefore, a full driving licence is required.
The successful candidate must hold a relevant Health & Social Care qualification of minimum level 3, be a competent user of IT including Microsoft Office applications/Powerpoint and hold relevant training qualifications to deliver sessions. Minimum PTLS is essential.

In return, Retain Healthcare will offer you a generous salary, excellent training facilities and career development. Applicants will need to be DBS checked and meet our stringent recruitment criteria.

Retain Healthcare and Retain Skills are an equal opportunities employer and Endorsed by Skills for Care.