Retain Healthcare are a family run organisation. From owning and operating our own outstanding rated Nursing Home we have the best insight into our customers wants and needs.
All staff are recruited based on meeting our values, and safer recruitment practices.
We believe in retaining quality throughout ensuring expertly trained staff in a classroom setting, all staff have regular supervisions and appraisals.
The four R’s below are our key foundations for the future development of our business model. Retain Healthcare is a customer led organisation where everyone’s values, wishes, feedback and recommendations are taken into account and embedded within service delivery.
- Retain – Quality
- Retain – Independence
- Retain – Skills
- Retain – Staff
Retain Healhcare cover the South West, our Head Office is based in the centre of Cheltenham, with branches also in Bristol, Chippenham and Salisbury. We are are registered with The Care Quality Commission to provide regulated services covering personal care and the treatment of disease, disorder or injury to people living in the community. We provide services to the whole population including adults and children.
We pride ourselves on our thorough recruitment and selection processes, using values based and safer recruitment practices. All staff are interviewed face to face and all CQC compliance is met. We get a minimum of 3 references for all staff and carry out additional checks where required.