Title: Care Co-ordinator (Homecare)
Location: Cheltenham
Contracted Hours: 40 hours per week, Monday to Friday, 8:30am – 5:00pm (30-minute unpaid break)
Salary: £25396.80 per annum bonus
 
About Us:
Retain Healthcare is an experienced, dynamic, and forward-thinking health and social care provider. We offer temporary and permanent recruitment solutions to healthcare establishments and individuals with diverse support needs within their own homes across the South West. With branches in Cheltenham, Chippenham, Salisbury, and Bournemouth, we are the agency of choice for many providers in the local area. Retain Healthcare has grown by reputation to become the go-to provider.
 
The Role:
As a Care Coordinator you will be required to ensure the smooth running of the CQC Regulated branch supporting individuals in their own homes maintaining its excellent reputation, seek new opportunities, ensuring that the care and coordinating team follow company policies as well as national and local guidance.
 
Main Duties and Responsibilities:

• To ensure the branch continues to grow and develop its homecare service.
• Work alongside the Registered Manager to drive the team and branch towards achieving weekly KPIs. Key areas of focus will include optimizing new staff recruitment, increasing the number of client packages, and developing our private funding customer base.

• Ensure that the coordinating team create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.

• Effectively manage team rosters, matching skills to specific client requirements.

• Report and record any safeguarding concerns to the Branch Manager.

• Attend training and expand your personal development, you will need to have the ability to use reflective practice and that learning logs are completed so that lessons can be learnt and improve overall service delivery for the branch

• Approve and keep a record of holidays and ensure there is appropriate staffing levels to ensure capacity.

• Monitor sickness and absence of staff and work with staff to improve where their attendance is below the expected standard.

• You will need to ensure that the homecare service works in an outcome focus way that is person centred to the individual customer. Ensuing that support plans a written to a high standard and that risk assessments are carried out and reviewed in line with the company’s policy. Mentoring to staff responsible for care plans and risk assessments on how this should be carried out.

 
The Ideal Candidate Will Have:

• Relevant experience in similar role (ideally with NVQ Level 3 in Social Care)
• A full UK Driving License
• Strong system proficiency and local area knowledge
• A self-motivated and ambitious mindset
• Exceptional communication skills
• Excellent organization and attention to detail
• Competence with IT systems, Microsoft Office, and databases
• The proven ability to manage and meet tight deadlines

 
Retain Offers:

• Join a dynamic, collaborative, and expanding team where your contributions are valued.
• Enjoy free parking and our commitment to helping you maintain a healthy work-life balance.
• We invest in your future with training and competitive pay.
• Your birthday off and a company pension scheme.
• Access exclusive discounts via the Blue Light Card and wellbeing support through our Employee Assistance Program.

 
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

CARING FOR LIVES IN 25
Support Worker - Supported Living
Location: Cheltenham and surrounding area
Salary: from £12.75 per hour
 
Retain Healthcare is a fast-growing provider of supported living services in Cheltenham and surrounding area.
We are dedicated to empowering individuals with Autism, Learning Disabilities and/ or Mental Health needs and complex behaviors, to live fulfilling and independent lives. We offer a range of personalised support services, tailored to meet the unique needs of each individual.
Do you want to be part of a growing and well respected provider , you have a  passion for making a difference in other’s lives and you enjoy spending time with people?
Be part of a welcoming, professional and supportive team and see where your journey could lead.
 
Key Responsibilities:

• Providing personalised support to individuals, ensuring their well-being and safety.
• Assisting with daily living activities such as personal care, meal preparation, and medication management.
• Supporting individuals in developing and maintaining social relationships and participating in community activities.
• Promoting independence and self-advocacy skills.
• Maintaining accurate and up-to-date records of support provided via Digital Care Planning.
• Working collaboratively with other professionals involved in the individual's care, such as family members, healthcare providers, and social workers.

 
Skills and Qualifications:

• Experience working with individuals with disabilities, preferably in a supported living setting.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Patience, empathy, and a positive attitude.
• A valid driver's license and access to a reliable vehicle essential.
• PMVA qualification or experience in caregiving or social work are desirable but not essential as all training will be given

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and training.
• A supportive and friendly work environment.
• The chance to make a positive difference in the lives of others.
• Refer a friend bonus of up to £250!
• Paid training.

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

Position: Deputy Manager - Homecare
Reporting to: Registered Manager
Location: Cheltenham
Salary: Up to 28K  Bonus
Benefits: Pension, Company Mobile, Laptop, Birthday Off, Exclusive discount scheme

About Us:
Retain Healthcare is a dynamic homecare provider with a great reputation dedicated to offering exceptional support to individuals within their homes. We pride ourselves on our excellent reputation and are now seeking a motivated and forward-thinking Deputy Manager to join our team and contribute to our continued growth and success.

Role Overview:
As a Deputy Manager, you will work closely with the Registered Manager to ensure the smooth and effective operation of our branch. Your role will involve building strong relationships with local authorities, social care teams, and health community teams. You will be pivotal in maintaining our high standards of care, seeking new business opportunities, and ensuring that our team adheres to both company policies and national guidelines.

Key Responsibilities:

• Branch Development: Drive the growth and development of our homecare services, ensuring the branch meets its weekly KPIs, including staff recruitment, new care packages, and expanding our private customer base.
• Team Leadership: Supervise and mentor the coordinating team, ensuring the creation of efficient rotas and the delivery of consistent, high-quality care.
• Recruitment & Compliance: Oversee the recruitment process, ensuring all new staff are hired following safer recruitment guidelines. Maintain an up-to-date training matrix, ensuring all staff meet compliance and training requirements.
• Staff Management: Conduct staff supervisions and annual appraisals, address performance issues, manage absence and sickness, and ensure effective staff retention through recognition and support.
• Quality Assurance: Monitor and report any safeguarding concerns, conduct internal audits, and ensure all documentation is accurate, legible, and compliant with GDPR and CQC standards.
• Customer Focus: Ensure a person-centered, outcome-focused approach in all care plans and risk assessments, delivering outstanding service that meets the individual needs of our customers.
• Business Development: Network and build a strong profile within the community, cross-sell other parts of the business, and contribute to the annual quality report and business development plan.

Competencies:
The ideal candidate will demonstrate:

• NVQ level 3 in Health and Social Care and driving licence required
• Strong leadership and communication skills
• Ability to work independently while adhering to company policies
• A deep understanding of customer needs and regulatory standards
• Forward-thinking, self-motivated, and organised approach
• Excellent interpersonal skills and a commitment to quality
• Ability to handle complaints and resolve conflicts effectively
• A thorough understanding of CQC KLOEs, the Care Act, and Health and Safety regulations

Why Join Us?

• Competitive Salary & Bonus: Recognising and rewarding your contributions.
• Career Development: Opportunities for personal growth through training and reflective practice.
• Supportive Environment: A team that values your input and encourages innovation.
• Extra Perks: Enjoy your birthday off, a company mobile, and a laptop to support your work.
• Access to our Pool Car: Useful if your car is off the road
• Free Parking: All sites offer free parking

Ready to Make a Difference? If you are passionate about providing exceptional care and are ready to take on a leadership role, we’d love to hear from you! Apply now to join our team and help us continue to deliver outstanding homecare services.

Title: Community Healthcare Assistant
Location: Cheltenham
Salary: £12.30 - £18.00, paid travel time 40p per mile

Location: Cheltenham, England
Retain Healthcare is a leading provider of healthcare services, dedicated to delivering high-quality care to the individuals in their own homes. We believe in empowering our clients to live independently and safely, and our team members play a vital role in achieving this goal. At this time, we cannot provide a CoS. 


Key Responsibilities:

• Assisting with personal care tasks such as bathing, dressing, and feeding.
• Administering medications as directed.
• Providing companionship and emotional support.
• Supporting individuals in activities of daily living, such as meal preparation and housekeeping.
• Working collaboratively with other healthcare professionals involved in their care.

Requirements:

• Relevant qualifications or experience in healthcare desired but not essential.
• A valid driving licence and access to a reliable vehicle essential.
• Excellent communication and interpersonal skills.
• Compassionate and empathetic nature.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.

Benefits:

• DBS rebate reimbursement.
• A supportive and inclusive work environment.
• Weekly pay
• Paid training and free uniform.
• Full time or part time hours available.
• The chance to make a positive difference in the lives of others.

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

Title: Community Healthcare Assistant
Location: Cheltenham, Gloucester, Fairford
Salary: £12.30 - £18.00 paid travel time 40p per mile

Retain Healthcare is a leading provider of healthcare services, dedicated to delivering high-quality care to the individuals in their own homes. We believe in empowering our clients to live independently and safely, and our team members play a vital role in achieving this goal.

Key Responsibilities:

• Assisting with personal care tasks such as bathing, dressing, and feeding.
• Administering medications as directed.
• Providing companionship and emotional support.
• Supporting individuals in activities of daily living, such as meal preparation and housekeeping.
• Working collaboratively with other healthcare professionals involved in their care.

Requirements:

• Relevant qualifications or experience in healthcare desired but not essential.
• A valid driving licence and access to a reliable vehicle essential.
• Excellent communication and interpersonal skills.
• Compassionate and empathetic nature.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.

Benefits:

• Paid training and free uniform.
• DBS rebate reimbursement.
• A supportive and inclusive work environment.
• Weekly pay
• Full time or part time hours available.
• The chance to make a positive difference in the lives of others.

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

                                                          CARING FOR LIVES IN TWENTY-25

Job Title: Healthcare Assistant DRIVER
Location: Stow on the wold - Bourton on the water - Oxford
Salary: £12.85 - £15.50 per hour
                            Please note: We do not offer Certificate of Sponsorship for these roles.

At Retain Healthcare, we believe care is not just a service—it’s a calling. Built on a foundation of family values, we’ve delivered high-quality, person-centred support across the South West, empowering people to live independently in their own homes for over 30 years.
Our commitment to continuous improvement is reflected in our core values:

• Retaining Quality: Delivering exceptional care that consistently meets the highest standards.
• Retaining Independence: Empowering individuals to maintain their independence and dignity.
• Retaining Staff: Investing in our dedicated team through ongoing training and support.
• Retaining Skills: Continuously developing and enhancing our care expertise.

We're seeking  compassionate Healthcare Assistants in the North Cotswolds and Oxfordshire to provide support & care to  clients individuals with diverse needs including elderly care, physical disabilities, and long-term health conditions. 12-hour shifts are available, both full-time and part-time. A driving licence is essential.


Key Responsibilities:

• Completing regular checks for health and welfare.
• Supporting the client with their personal care needs.
• Administering medication.
• Use of moving and assisting equipment such as ceiling track hoists, electric wheelchairs, through the floor lifts, toto’s etc.
• Strong understanding of safeguarding procedures and a commitment to person-cantered care
• Encouraging independence where possible.

 
 
Requirements

• Must hold a valid UK driving license and access to your own vehicle
• Demonstrable experience in the industry, minimum 6 months paid experience required
• Availability to attend in person 5 days of mandatory induction training in one of our offices (Cheltenham, Salisbury, or Chippenham).
• Excellent communication and interpersonal skills.
• Compassionate, empathetic, and patient nature.
• Ability to work independently and with initiative

 
What We Offer

• Competitive rates of pay
• Ongoing  training and development opportunities
• Employee Assistance Programme
• Pension scheme
• Weekly Pay
• 28 days Annual Leave
• FREE uniform
• PAID training
• Blue light and Lifestyle discount cards
• Recommend a friend bonus of up to £250 per introduction

 
Ready to Make a Difference?
Apply today or send your CV to: lukeh@retaingroup.co.uk

We look forward to welcoming you to the Retain family.

Retain Healthcare Ltd and Retain Skills (South West) Ltd are equal opportunity employers. Employment is subject to enhanced DBS and reference checks.