Position: Deputy Manager - Homecare
Reporting to: Registered Manager
Location: Cheltenham
Salary: Up to 28K  Bonus
Benefits: Pension, Company Mobile, Laptop, Birthday Off, Exclusive discount scheme

About Us:
Retain Healthcare is a dynamic homecare provider with a great reputation dedicated to offering exceptional support to individuals within their homes. We pride ourselves on our excellent reputation and are now seeking a motivated and forward-thinking Deputy Manager to join our team and contribute to our continued growth and success.

Role Overview:
As a Deputy Manager, you will work closely with the Registered Manager to ensure the smooth and effective operation of our branch. Your role will involve building strong relationships with local authorities, social care teams, and health community teams. You will be pivotal in maintaining our high standards of care, seeking new business opportunities, and ensuring that our team adheres to both company policies and national guidelines.

Key Responsibilities:

• Branch Development: Drive the growth and development of our homecare services, ensuring the branch meets its weekly KPIs, including staff recruitment, new care packages, and expanding our private customer base.
• Team Leadership: Supervise and mentor the coordinating team, ensuring the creation of efficient rotas and the delivery of consistent, high-quality care.
• Recruitment & Compliance: Oversee the recruitment process, ensuring all new staff are hired following safer recruitment guidelines. Maintain an up-to-date training matrix, ensuring all staff meet compliance and training requirements.
• Staff Management: Conduct staff supervisions and annual appraisals, address performance issues, manage absence and sickness, and ensure effective staff retention through recognition and support.
• Quality Assurance: Monitor and report any safeguarding concerns, conduct internal audits, and ensure all documentation is accurate, legible, and compliant with GDPR and CQC standards.
• Customer Focus: Ensure a person-centered, outcome-focused approach in all care plans and risk assessments, delivering outstanding service that meets the individual needs of our customers.
• Business Development: Network and build a strong profile within the community, cross-sell other parts of the business, and contribute to the annual quality report and business development plan.

Competencies:
The ideal candidate will demonstrate:

• NVQ level 3 in Health and Social Care and driving licence required
• Strong leadership and communication skills
• Ability to work independently while adhering to company policies
• A deep understanding of customer needs and regulatory standards
• Forward-thinking, self-motivated, and organised approach
• Excellent interpersonal skills and a commitment to quality
• Ability to handle complaints and resolve conflicts effectively
• A thorough understanding of CQC KLOEs, the Care Act, and Health and Safety regulations

Why Join Us?

• Competitive Salary & Bonus: Recognising and rewarding your contributions.
• Career Development: Opportunities for personal growth through training and reflective practice.
• Supportive Environment: A team that values your input and encourages innovation.
• Extra Perks: Enjoy your birthday off, a company mobile, and a laptop to support your work.
• Access to our Pool Car: Useful if your car is off the road
• Free Parking: All sites offer free parking

Ready to Make a Difference? If you are passionate about providing exceptional care and are ready to take on a leadership role, we’d love to hear from you! Apply now to join our team and help us continue to deliver outstanding homecare services.

Job Title: Clinical Psychologist – Bank
Location: Wiltshire
Salary: A competive hourly rate, dependant on experience

About Retain Healthcare

At Retain Healthcare, we believe care is not just a service—it’s a calling. Built on a foundation of family values, we’ve delivered high-quality, person-centred support across the South West, empowering people to live independently in their own homes for over 30 years.

Our four core values reflect our mission:

Retaining Quality – Committed to the highest standards of care
Retaining Independence – Supporting autonomy and dignity
Retaining Staff – Nurturing and investing in our team
Retaining Skills – Continuous learning and excellence in care

The Role

We are currently seeking a Clinical Psychologist in Gloucestershire  to provide psychological assessment, formulation and interventions to individuals with diverse needs including learning difficulties, autism spectrum conditions, eating disorders and behaviours that challenge. This would be in a range of clinical settings, such as supported living, across our services in Wiltshire and potentially neighbouring counties.

Key Responsibilities

Support multidisciplinary teams with psychological perspectives and interventions.
Formulate and implement treatment and management plans based on clinical formulation and evidence-based practice.
Offer consultation and advice to staff teams, families, and carers to support the psychological care of service users.
Contribute to risk assessment and care planning.
Maintain up-to-date and accurate clinical records in line with legal, ethical, and professional standards.
Provide high-quality psychological assessments, formulations, and evidence-based interventions to individuals and groups
 
Requirements

Ability to work flexibly across different services as required
A valid UK driving licence and access to your own vehicle
Demonstrable experience working with complex mental health needs, ideally in a social care setting
A valid registration with HCPC
Excellent interpersonal and communication skills
Doctorate in Clinical Psychology or equivalent
 
What We Offer

Competitive Pay – Weekly, with the opportunity to accrue holiday pay
Full  and ongoing training – Including paid induction and continuous development
Employee Discounts – Blue Light Card and Lifestyle Discounts
Employee Assistance Programme
28 Days Annual Leave (pro rata)
Pension Scheme
 Refer-a-Friend Bonus – Earn up to £250!
 
Ready to Make a Difference?
Apply today or send your CV to: lukeh@retaingroup.co.uk
We look forward to welcoming you to the Retain family.
 
Retain Healthcare Ltd and Retain Skills (South West) Ltd are equal opportunity employers. Employment is subject to enhanced DBS and reference checks.