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Cheltenham

Care More in 2024!

We are looking for a new Team Leader!

The main purpose of the role is to ensure that care services are provided in a way that maximises a person’s independence, choice and dignity. The indiviual will achieve this through in-depth and person-centred care planning, care assessments and risk assessments. The Community Team Leader will also provide support to the care team, enabling to understand each customer’s support needs.

JOB REQUIREMENTS:

An individual who is kind, apprachable, caring, and passionate
Drivers Licence
Your own car & willingness to travel
NVQ Level 3

DUTIES & RESPONSIBILITIES

To work in the field and assist the Care Coordinator and Branch Manager. To ensure the quality of care being delivered is to the highest standard expected by Retain Healthcare.
To have a full understanding of our policies and behaviours framework and ensure that the organisation exceeds these expectations.
Ensuring customers have activities that support them to meet their outcomes.
Event planning for customer, families and staff inclusion creating opportunities for social interaction.
Shadowing and training new staff the practical delivery of care to support to our customer’s.
Carrying out supervisions and spot checks of carer’s and supporting them to develop their skills through feedback and reflective learning.
To take responsibility for the organisation and maintenance of Care Plan files in their area. To work with a team member when our standards have not been reached, providing continuous improvement.
Work in a flexible manner that meets the needs of the service.
Carry out new service assessments ensuring that an agreed Care Plan and Risk Assessments are in place before the service commences, unless, in emergency cover agreed by the Manager.
To ensure that every customer has a Support Plan and Risk Assessments that are regularly reviewed and detailed to meet their individual needs.
To communicate regularly and when required with customer’s and their family; informing next of kin when an incident has occurred if appropriate.
Contribute towards communicating changes to rotas and customer requirements within the community.
Ensure that carers adhere to company policies and procedures and ensure the care team are working within them.
To identify any further training needs of carers information observed or customer’s feedback.
To ensure that the service operates at an Outstanding rating with the Care Quality Commission and that all organisational objectives are fully met by their team.

Maintain and always ensure that office records and notes are accurate and up to date, including the correct storing of information and adherence to the Data Protection Act and GDPR legislation.

Deliver good and effective care and support to all of our customer’s and ensure everyone has a good customer experience.

To model effective communication and hold regular team meetings.

C.O.S not available.

Benefits:

Get paid - for all travel,visits & training
Guaranteed hours contract - know your earnings every week
40p per mile for travel
Weekly pay
All training provided is endorsed by Skills for Care through our training company Retain Skills
Access to Mental Health First Aiders
Free Lifestyle card
Access to a vehicle when yours is off the road
Blue Light card
DBS Rebate Reimbursement
Potential to progress your career further with employment opportunites and Diplomas.

Care Assistant - Community Support Worker

Salisbury

Community Support Worker

Being a part of this gives you access to training and personal development that is both innovative and career changing. You will be leading the way in shaping the future of Social Care and developing the next generation of Care Professionals. ‘Feel proud to work in Social Care’

Benefits:

24 hour support advice and guidance
Employee assistance program
Full time Mental Health First Aiders who are there for you when you need them
Having your own dedicated coordinator who will ensure you have the work you want and that you have everything you need to be successful in your role
Working for a Company that strives to do things better or differently
Local training and your own career development pathway endorsed by Skills for care. City and Guilds
FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
Guaranteed Hours available
FREE uniform, training and DBS Rebate Reimbursement
Enhanced Bank Holiday pay
Weekly pay. PAYE (not Umbrella so no hidden Fees)
All PPE provided
Easy online application
Gloucestershire – CQC – Outstanding for Well Led
Retain Rewards - local discounts
Access to “Blue Light Card”
Recommend a friend bonus of up to £250 per introduction

Job Details:

When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
Contribute towards communicating changes of requirements.
Ensure that you work within the company policies and procedures.
Attending training and expanding your personal development
Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

Requirements:

A kind, approachable, caring and passionate individual
Drivers licence
Your own car
Willingness to learn and make a difference

‘The only way to do great work is to love what you do. If you haven’t found it yet, then Retain Healthcare has the answer’
Are you looking for something different? Retain Healthcare is developing a new model of care and support to people living at home in your community. This is an opportunity for the right person to shape and develop a new service and deliver care that provides improved quality of life to those who need you most.
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

For more information please call our recruitment team on 03303334443!

Community Team Leader

Salisbury

An individual who is kind, apprachable, caring, and passionate
Drivers Licence
Your own car & willingness to travel
NVQ Level 3 or relevant experience in supervisory healthcare role

DUTIES & RESPONSIBILITIES

To work in the field and assist the Care Coordinator and Branch Manager. To ensure the quality of care being delivered is to the highest standard expected by Retain Healthcare.
To have a full understanding of our policies and behaviours framework and ensure that the organisation exceeds these expectations.
Ensuring customers have activities that support them to meet their outcomes.
Event planning for customer, families and staff inclusion creating opportunities for social interaction.
Shadowing and training new staff the practical delivery of care to support to our customer’s.
Carrying out supervisions and spot checks of carer’s and supporting them to develop their skills through feedback and reflective learning.
To take responsibility for the organisation and maintenance of Care Plan files in their area. To work with a team member when our standards have not been reached, providing continuous improvement.
Work in a flexible manner that meets the needs of the service.
Carry out new service assessments ensuring that an agreed Care Plan and Risk Assessments are in place before the service commences, unless, in emergency cover agreed by the Manager.
To ensure that every customer has a Support Plan and Risk Assessments that are regularly reviewed and detailed to meet their individual needs.
To communicate regularly and when required with customer’s and their family; informing next of kin when an incident has occurred if appropriate.
Contribute towards communicating changes to rotas and customer requirements within the community.
Ensure that carers adhere to company policies and procedures and ensure the care team are working within them.
To identify any further training needs of carers information observed or customer’s feedback.
To ensure that the service operates at an Outstanding rating with the Care Quality Commission and that all organisational objectives are fully met by their team.

Maintain and always ensure that office records and notes are accurate and up to date, including the correct storing of information and adherence to the Data Protection Act and GDPR legislation.

Deliver good and effective care and support to all of our customer’s and ensure everyone has a good customer experience.

To model effective communication and hold regular team meetings.

C.O.S not available.

Benefits:

Get paid - for all travel,visits & training
Guaranteed hours contract - know your earnings every week
40p per mile for travel
Weekly pay
All training provided is endorsed by Skills for Care through our training company Retain Skills
Access to Mental Health First Aiders
Free Lifestyle card
Access to a vehicle when yours is off the road
Blue Light card
DBS Rebate Reimbursement
Potential to progress your career further with employment opportunites and Diplomas.

*We Do Not Offer Sponsorship For These Roles*

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

Healthcare Assistant- Bath

Care and Support Staff Care Assistant

CARE MORE IN 2024!

‘The only way to do great work is to love what you do. If you haven’t found it yet, then Retain Healthcare has the answer’
Are you looking for something different? Retain Healthcare is developing a new model of care and support to people living at home in your community. This is an opportunity for the right person to shape and develop a new service and deliver care that provides improved quality of life to those who need you most.
Being a part of this gives you access to training and personal development that is both innovative and career changing. You will be leading the way in shaping the future of Social Care and developing the next generation of Care Professionals. ‘Feel proud to work in Social Care’

Being Part of Retain Healthcare, you will benefit from:

24 hour support advice and guidance
weekly pay
Employee assistance program
28 days annual leave
Full time Mental Health First Aiders who are there for you when you need them
Having your own dedicated coordinator who will ensure you have the work you want and that you have everything you need to be successful in your role
Working for a Company that strives to do things better or differently
Local training and your own career development pathway endorsed by Skills for care. City and Guilds
FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
Guaranteed Hours available
FREE uniform, DBS Rebate Reimbursement
Enhanced Bank Holiday pay
Free blue light card
Weekly pay
£400 joining bonus**

NO SPONSORSHIP PROVIDED
Requirements:

A kind, approachable, caring and passionate individual
Drivers licence
Your own car
Willingness to learn and make a difference
Available 7am-2pm or 4pm-10pm

Main Duties and Responsibilities include:

When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
Contribute towards communicating changes of requirements.
Ensure that you work within the company policies and procedures.
Attending training and expanding your personal development
Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

**£200 after probabation and an additional £200 after 1 year's service

Community Care Assistant

24 hour support advice and guidance
weekly pay
Employee assistance program
28 days annual leave
Full time Mental Health First Aiders who are there for you when you need them
Having your own dedicated coordinator who will ensure you have the work you want and that you have everything you need to be successful in your role
Working for a Company that strives to do things better or differently
Local training and your own career development pathway endorsed by Skills for care. City and Guilds
FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
Guaranteed Hours available
FREE uniform, DBS Rebate Reimbursement
Enhanced Bank Holiday pay
Free blue light card
Weekly pay
£400 joining bonus**

NO SPONSORSHIP PROVIDED
Requirements:

A kind, approachable, caring and passionate individual
Drivers licence
Your own car
Willingness to learn and make a difference
Available 7am-2pm or 4pm-10pm

Main Duties and Responsibilities include:

When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
Contribute towards communicating changes of requirements.
Ensure that you work within the company policies and procedures.
Attending training and expanding your personal development
Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

Registered Manager

Chippenham

Care and Support Staff Care Assistant

Title: Registered Manager – Domiciliary and Complex Care
Reports to: Head of Homecare
Location: Chippenham
Salary: up to £38000

A vacancy exists within Retain Healthcare for the Registered Manager for our Chippenham and Bath service; we are a dynamic homecare provider offering individuals support within their own homes from 30 minutes to 24-hour care. This role will include building relationships with local authorities, social care and health community teams as well as developing the private market.

The main priority of this role is to ensure growth is maintained and targets are met and exceeded. The Registered Manager will look to develop their own team of coordinators and customers.
As a leading provider of community care in the Wiltshire area, no two days are the same. This is a fast-paced responsive role based at our Chippenham office, so you need to be well organised, resilient and have excellent interpersonal skills.
You are also supported from our own in-house recruitment and agency team supplying temporary and permanent staffing.

Main Duties and Responsibilities
• To ensure the branch continues to grow and develop its community and safer independence service.
• To ensure coordinators and the branch overall hit their weekly KPI, covering areas such as the recruitment of new staff, number of packages taken on and the development of our private funding customer base
• Have a strong working knowledge of the Care Act and working to CQC guidelines / legislation.
• Ensure that you and the team work together to create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.
• Monitor candidate applications and that all new staff are recruited using safer recruitment guidelines. Ensure staff are recruited through our values-based recruitment procedures and that they are suitable to support vulnerable people.
• Ensure the branch keep effective relationships with the staff, understand their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.
• You will be responsible for ensuring all staff supervisions and annual appraisals happen in the branch in line with company policy
• You will deal with any staffing issues and support them appropriately, talking to them about performance concerns raised as they arise. You need to manage poor performance in line with company policy and ACAS guidelines.

CONTACTS & COMMUNICATIONS
• Have strong communication and leadership skills and be able to build sound relationships with all our customers
• Excellent customer service skills, nothing is too much trouble for our customers and the ability to make them feel important to us is key to a successful branch
• Build strong relationships with staff and work to our staff retention strategy, showing appreciation and recognition for the work that they do.
• Ensuring that records and legible, accurate, non-opinionated and to a good standard
• Ensure social media is up to date for your branch and meets our advertising guidelines
• Be the lead for GDPR for the branch
• Oversee disciplinaries and performance improvement plans where necessary.

COMPETENCIES
The holder of this post should be able to demonstrate:
• The branch and you, maintain integrity when dealing with matters of Customer confidentiality
• A willingness to undertake training to develop new skills
• A willingness to operate flexibility and to be accountable
• The ability to work without supervision while adhering to company policies
• An understanding of the needs of our Customers
• An understanding of our competitors, their pay and charge rates / incentives.
• Keep up to date on legislation and regulations
• Have Strong leadership skills
• Be Competent with budgets, Targets and understanding finances
• Be forward thinking, self-motivated and persistent.
• Be trustworthy, intuitive, organised and methodical
• Have excellent interpersonal skills
• Be approachable and quality oriented
• Able to handle complaints and resolve conflict
• Understanding of legislation including CQC KLOES, the Care Act and Care Certificate.
Must have a service management background and previous experience as a Registered Manager.

Benefits
• Excellent Salary Bonus
• Pension
• Company Mobile
• Laptop
• 25 Days holiday plus bank holidays

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

Community Care Assistant

Care and Support Staff Support Worker

24 hour support advice and guidance
weekly pay
Employee assistance program
28 days annual leave
Full time Mental Health First Aiders who are there for you when you need them
Having your own dedicated coordinator who will ensure you have the work you want and that you have everything you need to be successful in your role
Working for a Company that strives to do things better or differently
Local training and your own career development pathway endorsed by Skills for care. City and Guilds
FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
Guaranteed Hours available
FREE uniform, DBS Rebate Reimbursement
Enhanced Bank Holiday pay
Free blue light card
Weekly pay
£400 joining bonus**

NO SPONSORSHIP PROVIDED
Requirements:

A kind, approachable, caring and passionate individual
Drivers licence
Your own car
Willingness to learn and make a difference
Available 7am-2pm or 4pm-10pm

Main Duties and Responsibilities include:

When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
Contribute towards communicating changes of requirements.
Ensure that you work within the company policies and procedures.
Attending training and expanding your personal development
Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

Support Worker

Gloucestershire

Agency

CARE MORE IN 2024

Do you thrive in supporting young people with complex needs?
We are seeking a passionate and experienced Support Worker to join our team in Gloucestershire. You'll play a vital role in providing high-quality care and support to young people with Learning Disabilities (LD), Autism, and challenging behaviours within a residential setting.

About You:

Must hold a valid UK driving license and be willing to travel.
A minimum of 6 months of paid experience working with young people in a residential care setting.
Proven experience supporting individuals with LD/Autism and challenging behaviours.
PBS/PBM Training and demonstrable experience applying these frameworks.
Experience observing and responding to self-injury.
Comfortable working in 2:1 staffing ratios.
Excellent communication and interpersonal skills to build rapport with young people.
Ability to de-escalate conflict situations and manage challenging behaviours effectively.
Strong understanding of safeguarding procedures and a commitment to person-cantered care.
A proactive approach, with the ability to manage a workload and contribute to the smooth operation of the unit/home.

What We Offer:

24 hour support advice and guidance
Employee assistance program
Full time Mental Health First Aiders who are there for you when you need them
Having your own dedicated coordinator who will ensure you have the work you want and that you have everything you need to be successful in your role
Working for a Company that strives to do things better or differently
Local training and your own career development pathway endorsed by Skills for care. City and Guilds
FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
Guaranteed Hours available
FREE uniform, training and DBS rebate reimbursement
Enhanced Bank Holiday pay
Paid Holidays
Access to blue light card
Weekly pay
Easy online application
Shift booking app
Retain Rewards - local discounts
Recommend a friend bonus of up to £250 per introduction

If you're a dedicated and skilled Support Worker who thrives in a challenging yet rewarding environment, we encourage you to apply!

Please note that applications without a valid UK driving license will not be considered.

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

Weekend Care Assistant

Gloucestershire

Agency

Care more in 2024!
Retain Healthcare is seeking compassionate and reliable Care Assistants and Support Workers to join our growing team! We offer rewarding weekend shifts that allow you to make a real difference in people's lives while maintaining a work-life balance. Your duties will be assisting with all aspects of daily living including personal care.

Pay rates are £13.50 to £22 per hour (with holiday pay accrued separately)
Working with Retain Healthcare means that you will have:

Weekly pay (PAYE not Umbrella so no hidden charges)
FLEXIBLE hours - shifts including days and nights,
Access to multiple high street discounts via the Blue Light scheme
Free extensive training
24/7 support from our highly experienced team

Application and access to your Rota via our mobile app
Access to ongoing personal development
Recommend a friend bonus scheme
Regulated by CQC
Retain Rewards
EAP - Employee assistance programme
Free uniform (Where applicable)

Requirements for this role:

A caring and compassionate individual with a genuine desire to help others.
Excellent communication and interpersonal skills.
Strong teamwork abilities.
Reliability and a commitment to high-quality care.
6 months' experience in a similar role.
Weekend availibility.

Recruitment Consultant

Administrative

Cheltenham

Title: Recruitment Consultant
Report to: Agency Manager
Location: Cheltenham
Contracted hours: 40 (office based)
Salary: £24000 - £25000 bonus

We are looking for a professional and customer focused salesperson to account manage existing and develop new business opportunities across Gloucestershire. Due to expansion this exciting opportunity exists within Retain Healthcare - Cheltenham Branch, for a Recruitment Consultant.
We are an experienced, dynamic Healthcare provider offering temporary and permanent recruitment solutions to healthcare establishments throughout Wiltshire and across the South West, with branches in Cheltenham, Chippenham, Salisbury and Bournemouth we are the agency of choice for many providers in the local area.

As a Recruitment Consultant you will support and develop our key accounts with their staffing requirements working in partnership with them to understand their services, building outstanding relationships and ensuring our customers feel supported.
We are looking for an aspiring individual, who is enthusiastic, motivated, confident and a team player to join our creative and diverse team, if you enjoy going the extra mile to make people happy.
In order to support the growth of this established branch, we welcome sales experience and the ability to work around daily tasks while maximising the potential from every telephone call and face to face interaction.
To be a successful Recruitment and Retention Coordinator you will have the following skills and experience:

Excellent communication skills
Proven sales experience
A full UK driving license with access to a vehicle
Love working with people
Understanding of the healthcare industry would be advantageous

As a Recruitment Consultant you can expect a starting salary of £24K to £25K plus bonus after qualifying period. Contributory Pension Scheme, sector specific training, 28 days holiday (Including Bank Holidays), your birthday off, free parking, Lifestyle card, access to Blue Light card and career development opportunities and promotion opportunities from within. You will have the opportunity to work in an experienced and professional team who have a wide range of skills, experience and diverse backgrounds to support your development.

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

Healthcare Assistant- Bath

Administrative Deputy Manager

24 hour support advice and guidance
weekly pay
Employee assistance program
28 days annual leave
Full time Mental Health First Aiders who are there for you when you need them
Having your own dedicated coordinator who will ensure you have the work you want and that you have everything you need to be successful in your role
Working for a Company that strives to do things better or differently
Local training and your own career development pathway endorsed by Skills for care. City and Guilds
FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
Guaranteed Hours available
FREE uniform, DBS Rebate Reimbursement
Enhanced Bank Holiday pay
Free blue light card
Weekly pay
£400 joining bonus**

NO SPONSORSHIP PROVIDED
Requirements:

A kind, approachable, caring and passionate individual
Drivers licence
Your own car
Willingness to learn and make a difference
Available 7am-2pm or 4pm-10pm

Main Duties and Responsibilities include:

When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
Contribute towards communicating changes of requirements.
Ensure that you work within the company policies and procedures.
Attending training and expanding your personal development
Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

Deputy Manager

Gloucestershire, Cheltenham, Gloucester