Community Team Leader

SIMILAR JOBS

• Health and Social Care Trainer

  Mobile Phone, Laptop, Pension}

  Gloucestershire, Wiltshire, Bournemouth

  Administrative

  Permanent

  Health and Social Care - Trainer
  Due to continued growth and expansion,
  Retain Healthcare and Retain Skills are now recruiting for a Health and Social Care Trainer to join our established team. 
  This is an opportunity for you to join a creative and forward thinking team, delivering high quality health and social care training to services across the South West.
  
  You will have to opportunity to work with the Management Team who have developed an exciting new model of care and support. This will involve working with staff and managers to create, deliver and monitor training programmes to all sectors of the workforce including residential care, learning disabilities, home care and agency bank staff. This is to train internal and external candidates.
  
  The Person
  
  You need to be qualified/competent to deliver a range of courses including:
   
  

  • Moving and Assisting
  • Emergency First Aid at Work
  • Basic Life Support
  • Epilepsy and Buccal Midazolam
  • Induction Training
  • Safegaurding Adults at Risk
  • Safe Handling of Medicines

  You will have the experience and able to demonstrate skills in delivering quality training. You will be self-motivated, have good time management skills as well as able to use your initiative within the scope of the job role. It would be desirable that your experience includes supervisory/management skills in Health & Social Care.
  
  There will be an expectation to travel to our all branches in Cheltenham, Chippenham and Salisbury as well as external organisations to deliver training therefore a full driving licence is required.
  
  The successful candidate must hold a relevant Health & Social Care qualification minimum of level 3 be a competent user of IT including Microsoft Office applications / Powerpoint. Hold relevant training qualifications to deliver sessions. Minimum of PTLS,
  Travel to various locations in Gloucestershire, Dorset, Avon and Wiltshire and occasionally further, would be required and applicants must hold a full clean driving licence.
  
  In Return Retain Healthcare will offer you a generous salary, excellent training facilities and career development. Applicants will need to be DBS checked and meet our stringent recruitment criteria.
  Retain Healthcare and Retain Skills are an equal opportunities employer and Endorsed by Skills for Care

• Health and Social Care Trainer

  Mobile Phone, Laptop, Pension}

  Gloucestershire, Wiltshire, Bournemouth

  Administrative

  Permanent

  Health and Social Care - Trainer
  Due to continued growth and expansion,
  Retain Healthcare and Retain Skills are now recruiting for a Health and Social Care Trainer to join our established team. 
  This is an opportunity for you to join a creative and forward thinking team, delivering high quality health and social care training to services across the South West.
  
  You will have to opportunity to work with the Management Team who have developed an exciting new model of care and support. This will involve working with staff and managers to create, deliver and monitor training programmes to all sectors of the workforce including residential care, learning disabilities, home care and agency bank staff. This is to train internal and external candidates.
  
  The Person
  
  You need to be qualified/competent to deliver a range of courses including:
   
  

  • Moving and Assisting
  • Emergency First Aid at Work
  • Basic Life Support
  • Epilepsy and Buccal Midazolam
  • Induction Training
  • Safegaurding Adults at Risk
  • Safe Handling of Medicines

  You will have the experience and able to demonstrate skills in delivering quality training. You will be self-motivated, have good time management skills as well as able to use your initiative within the scope of the job role. It would be desirable that your experience includes supervisory/management skills in Health & Social Care.
  
  There will be an expectation to travel to our all branches in Cheltenham, Chippenham and Salisbury as well as external organisations to deliver training therefore a full driving licence is required.
  
  The successful candidate must hold a relevant Health & Social Care qualification minimum of level 3 be a competent user of IT including Microsoft Office applications / Powerpoint. Hold relevant training qualifications to deliver sessions. Minimum of PTLS,
  Travel to various locations in Gloucestershire, Dorset, Avon and Wiltshire and occasionally further, would be required and applicants must hold a full clean driving licence.
  
  In Return Retain Healthcare will offer you a generous salary, excellent training facilities and career development. Applicants will need to be DBS checked and meet our stringent recruitment criteria.
  Retain Healthcare and Retain Skills are an equal opportunities employer and Endorsed by Skills for Care

• Registered Manager

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  Wiltshire, Chippenham, Trowbridge, Devizes, Melksham

  Registered Manager

  Permanent

  Registered Manager - Community Care 
  Up to £38K Plus Bonus OTE £42K
  
  A vacancy exists within Retain Healthcare for a Registered Manager for our North Wiltshire service; we are a dynamic homecare provider experiencing a period of exciting growth and development - offering individuals support within their own homes from 30 minutes to 24 hour care covering, Elderley, Complex, Clinical, Mental Health, Learning Disabilities and Autsim. This role will include building relationships with our customers, local authorities and community teams as well as developing the private market.
  
  The main priority of this role is to ensure a quality service, enforcing our policies and procedures whilst maintaining growth. The Manager will look to develop their own team of coordinators and customers, Areas we cover include, Chippenham, Trowbridge, Melksham, Devizes, Bath and surrounding.
  
  As a leading provider of community care in the Wiltshire area, no two days are the same.  This is a fast paced responsive role based at our Chippenham office so you need to be well organised, resilient and have excellent interpersonal skills.
  You are also supported from our own in-house recruitment and agency team supplying temporary and permanent staffing.
  
  MAIN DUTIES AND RESPONSIBILITIES
  • To ensure the branch continues to grow and develop its core services.
  • To ensure branch overall hit their weekly KPI, covering areas such as the recruitment of new staff, new starters, number of packages taken on and the development of our private funding customer base
  • Have a strong working knowledge of the Care Act and working to CQC guidelines / legislation.
  • Ensure that you and the team work together to create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.
  • Monitor candidate applications and that all new staff are recruited using safer and values based recruitment guidelines. Ensure staff are suitable to support vulnerable people in the community.
  • Ensure the branch keep effective relationships with the staff, have an understanding of their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.
  • You will be responsible for ensuring all staff supervisions and annual appraisals happen in the branch in line with company policy
  • You will deal with any staffing issues and support them appropriately, talking to them about performance concerns raised as they arise. You need to manage poor performance in line with company policy and ACAS guidelines.
  
  CONTACTS & COMMUNICATIONS
  • Have strong communication, time management and leadership skills and be able to build sound relationships with all of our customers
  • Excellent customer service skills, nothing is to much trouble for our customers and the ability to make them feel important to us is key to a successful branch
  • Build strong relationships with staff and work to our staff retention strategy, showing appreciation and recognition for the work that they do.
  • Ensuring that records and legible, accurate, non-opinionated and to a good standard
  • Ensure social media is up to date for your branch and meets our advertising guidelines
  • Be the lead for GDPR for the branch
  • Oversee disciplinaries and performance improvement plans where necessary.
  • Ensuring the company pool car is signed in and out / checked for damage
  
  COMPETENCIES
  The holder of this post should be able to demonstrate:
  • The branch and you, maintain integrity when dealing with matters of Customer confidentiality
  • A willingness to undertake training to develop new skills
  • A willingness to operate flexibility and to be accountable
  • The ability to work without supervision while adhering to company policies
  • An understanding of the needs of our Customers
  • Carrying out competitor analysis
  • Keep up to date on legislation and regulations
  • Have Strong leadership skills
  • Be Competent with budgets, Targets and understanding finances
  • Be forward thinking, self-motivated and persistent.
  • Be trustworthy, intuitive, organised and methodical
  • Have excellent interpersonal skills
  • Be approachable and quality oriented
  • Able to handle complaints and resolve conflict
  • Understanding of legislation including CQC KLOES, the Care Act and Care Certificate.
  • Have a level 5 Diploma in health and social care or equivalent
  Must have a service management background and at least 2 years previous experience as a Registered Manager.
  
  Benefits
  • Excellent Salary Bonus 
  • Pension
  • Company Mobile
  • Laptop 
  • 25 Days holiday plus bank holidays
  • Your Birthday off (Day off on or around your Birthday)
  
  INDCHIP