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Job Description
Our client based in Forest of Dean is seeking a passionate and experienced Registered Manager to join their team and lead the delivery of high-quality residential care services for adults with learning disabilities. As a Registered Manager, you will play a crucial role in ensuring the residents live fulfilling and independent lives, upholding the values of Person-Centred Care.
Responsibilities:
- Leadership: Provide strong leadership and direction to staff, fostering a positive and supportive work environment.
- Quality Care: Ensure the delivery of exceptional care and support that upholds the rights and choices of each client.
- Staff Management: Line manage, supervise, and develop Deputy Managers and Team Leaders, ensuring they have the skills and resources to excel.
- Compliance: Maintain compliance with CQC standards and other relevant regulations, leading the service through inspections.
- Continuous Improvement: Champion continuous improvement, actively seeking new ideas and implementing best practices.
- Partnership Working: Build and maintain strong relationships with internal and external stakeholders, including families, professionals, and local authorities.
- Qualifications:
- NVQ 4/SVQ4 or RMA in Health and Social Care
- NVQ or SVQ Level 3 in Health and Social Care with eligibility for the Level 5 Diploma in Leadership for Health and Social Care
- Two years' experience as a Registered Manager in a Health and Social Care setting
- Skills:
- Strong communication, interpersonal, and leadership skills
- Excellent organizational and time management skills
- Proven ability to manage and motivate staff
- Commitment to Person-Centred Care
- In-depth knowledge of relevant legislation and regulations
- Commitment to continuous learning and professional development
- Competitive salary of £43,000 to £48,000
- 37.5-hour workweek (Monday-Friday) with on-call rota
- 33 days annual leave entitlement
- A supportive and values-driven work environment
- The opportunity to make a real difference in the lives of others
SIMILAR JOBS
-
Registered Manager
Registered Manager - Community Care
Up to £38K Plus Bonus OTE £42K
A vacancy exists within Retain Healthcare for a Registered Manager for our North Wiltshire service; we are a dynamic homecare provider experiencing a period of exciting growth and development - offering individuals support within their own homes from 30 minutes to 24 hour care covering, Elderley, Complex, Clinical, Mental Health, Learning Disabilities and Autsim. This role will include building relationships with our customers, local authorities and community teams as well as developing the private market.
The main priority of this role is to ensure a quality service, enforcing our policies and procedures whilst maintaining growth. The Manager will look to develop their own team of coordinators and customers, Areas we cover include, Chippenham, Trowbridge, Melksham, Devizes, Bath and surrounding.
As a leading provider of community care in the Wiltshire area, no two days are the same. This is a fast paced responsive role based at our Chippenham office so you need to be well organised, resilient and have excellent interpersonal skills.
You are also supported from our own in-house recruitment and agency team supplying temporary and permanent staffing.
MAIN DUTIES AND RESPONSIBILITIES
• To ensure the branch continues to grow and develop its core services.
• To ensure branch overall hit their weekly KPI, covering areas such as the recruitment of new staff, new starters, number of packages taken on and the development of our private funding customer base
• Have a strong working knowledge of the Care Act and working to CQC guidelines / legislation.
• Ensure that you and the team work together to create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.
• Monitor candidate applications and that all new staff are recruited using safer and values based recruitment guidelines. Ensure staff are suitable to support vulnerable people in the community.
• Ensure the branch keep effective relationships with the staff, have an understanding of their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.
• You will be responsible for ensuring all staff supervisions and annual appraisals happen in the branch in line with company policy
• You will deal with any staffing issues and support them appropriately, talking to them about performance concerns raised as they arise. You need to manage poor performance in line with company policy and ACAS guidelines.
CONTACTS & COMMUNICATIONS
• Have strong communication, time management and leadership skills and be able to build sound relationships with all of our customers
• Excellent customer service skills, nothing is to much trouble for our customers and the ability to make them feel important to us is key to a successful branch
• Build strong relationships with staff and work to our staff retention strategy, showing appreciation and recognition for the work that they do.
• Ensuring that records and legible, accurate, non-opinionated and to a good standard
• Ensure social media is up to date for your branch and meets our advertising guidelines
• Be the lead for GDPR for the branch
• Oversee disciplinaries and performance improvement plans where necessary.
• Ensuring the company pool car is signed in and out / checked for damage
COMPETENCIES
The holder of this post should be able to demonstrate:
• The branch and you, maintain integrity when dealing with matters of Customer confidentiality
• A willingness to undertake training to develop new skills
• A willingness to operate flexibility and to be accountable
• The ability to work without supervision while adhering to company policies
• An understanding of the needs of our Customers
• Carrying out competitor analysis
• Keep up to date on legislation and regulations
• Have Strong leadership skills
• Be Competent with budgets, Targets and understanding finances
• Be forward thinking, self-motivated and persistent.
• Be trustworthy, intuitive, organised and methodical
• Have excellent interpersonal skills
• Be approachable and quality oriented
• Able to handle complaints and resolve conflict
• Understanding of legislation including CQC KLOES, the Care Act and Care Certificate.
• Have a level 5 Diploma in health and social care or equivalent
Must have a service management background and at least 2 years previous experience as a Registered Manager.
Benefits
• Excellent Salary Bonus
• Pension
• Company Mobile
• Laptop
• 25 Days holiday plus bank holidays
• Your Birthday off (Day off on or around your Birthday)
INDCHIP -
Support Worker
Retain Healthcare, Gloucestershire are currently recruiting support workers to work within specialist residential service in The Forest of Dean for ongoing shifts. You will be working alongside one of the country's leading providers to support people with learning and physic disabilities.
There are 2 to 3 month full timeblock bookings available.
Pay rates are £12 to £22 per hour (with holiday pay accrued separately)
Working with Retain Healthcare means that you will have:- Weekly pay (PAYE not Umbrella so no hidden charges)
- FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
- Access to multiple high street discounts via the Blue Light scheme
- Free extensive training
- DBS Rebate Reimbursement
- 24/7 support from our highly experienced team
- Fast track registration available
- Application and access to your Rota via our mobile app
- Access to ongoing personal development
- Recommend a friend bonus scheme
- Regulated by CQC
- Retain Rewards
- EAP - Employee assistance programme
- Free uniform (Where applicable)
The service is situated near Lydbrook in the Forest of Dean so driving and own car is essential.
A variety of shifts are available including nights and long days and either ad hock or block booked work is available.
The purpose of your role is to give the highest possible standards of support to individuals with learning and physical disabilities.
Your duties will be assisting with all aspects of daily living including personal care, medication and healthcare appointments along with accessing the local community and maintaining relations with family and friends. Additional activities may include:- Trips to pubs and restaurants
- Music and discos
- Cinema and watching movies in the house
- Gaming
- Walking/exercise and some sport
- Art and craft sessions
Requirements for this role:- Minimum 6 months paid experience in care setting
- A driver with own car due to location.
- Experience with Autism and LD an advantage but not essential
- Physical Intervention Training(PBM, PMVA) desirable but not essential
- Right to work in the UK
- Completion of our online application form and able to provide proof of ID
*We Do Not Offer Sponsorship For These Roles*
INDCARE -
Support Worker
Retain Healthcare, Gloucestershire are currently recruiting support workers to work within specialist residential service in The Forest of Dean for ongoing shifts. You will be working alongside one of the country's leading providers to support people with learning and physic disabilities.
There are 2 to 3 month full timeblock bookings available.
Pay rates are £12 to £22 per hour (with holiday pay accrued separately)
Working with Retain Healthcare means that you will have:- Weekly pay (PAYE not Umbrella so no hidden charges)
- FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
- Access to multiple high street discounts via the Blue Light scheme
- Free extensive training
- DBS Rebate Reimbursement
- 24/7 support from our highly experienced team
- Fast track registration available
- Application and access to your Rota via our mobile app
- Access to ongoing personal development
- Recommend a friend bonus scheme
- Regulated by CQC
- Retain Rewards
- EAP - Employee assistance programme
- Free uniform (Where applicable)
The service is situated near Lydbrook in the Forest of Dean so driving and own car is essential.
A variety of shifts are available including nights and long days and either ad hock or block booked work is available.
The purpose of your role is to give the highest possible standards of support to individuals with learning and physical disabilities.
Your duties will be assisting with all aspects of daily living including personal care, medication and healthcare appointments along with accessing the local community and maintaining relations with family and friends. Additional activities may include:- Trips to pubs and restaurants
- Music and discos
- Cinema and watching movies in the house
- Gaming
- Walking/exercise and some sport
- Art and craft sessions
Requirements for this role:- Minimum 6 months paid experience in care setting
- A driver with own car due to location.
- Experience with Autism and LD an advantage but not essential
- Physical Intervention Training(PBM, PMVA) desirable but not essential
- Right to work in the UK
- Completion of our online application form and able to provide proof of ID
*We Do Not Offer Sponsorship For These Roles*
INDCARE