Clinical Care Assistant

SIMILAR JOBS

• Out of Hours Coordinator

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  UK

  Team Leader Care and Support Staff

  Permanent

  A vacancy exists within Retain Healthcare as an Out of hours Coordinator. We are a dynamic Homecare provider offering temporary and permanent recruitment solutions to healthcare establishments both public and private, and individuals within their homes.
   
  As an Out of hours Coordinator you will be required to ensure the smooth operation of ensuring that the Care team follow company policies as well as national and local guidance.
  
  

  1. Main Duties and Responsibilities

  • Effectively allocating work to support workers, covering sickness or absence, ensuring you maintain travel effective rotas as required while customers have a consistent high-quality service from people they know.

  • Ensuring that new starters are supported by having appropriate mentors and contact as they start.

  • Supporting the Branch Manager with addressing any staff performance management issues in line with Company policy

  • Report and record any safeguarding concerns to the Registered Manager and Head of Operations and Quality. Support the Management with Safeguarding referrals and CQC notifications.

  • Attend training and expand your personal development. You will need to have the ability to use reflective practice and ensure that learning logs are completed so that lessons can be learnt to improve overall service delivery for the company.

  • Ensure that any concerns, complaints or grievances are reported to the Registered Manager and Head of Operations and Quality and dealt with appropriately and in a timely manner in line with Company policy.

  • Always Strive for outstanding, ensuring our customers are looked after ‘their problem is our problem’ approach.

  • Monitor sickness and absence of staff and work with staff to improve where their attendance is below the expected standard.

  • You will need to ensure that the Homecare service works in an outcome focused way that is person centred to the individual customer.

  • Setting up new customers on the systems, ensuring accurate information is entered.

  • Ensuring that support plans are written to a high standard and that risk assessments are carried out and reviewed in line with the Company’s policy. Reviewing and auditing of support plans and customer files as required.

   2. CONTACTS & COMMUNICATIONS

  • Have strong communication and leadership skills and be able to build sound relationships with all of our customers

  • Excellent customer service skills, nothing is to much trouble for our customers and the ability to make them feel important to us is key to a successful branch.
  • Build strong relationships with staff and work to our staff retention strategy, showing appreciation and recognition for the work that they do.
  • Ensuring that records and legible, accurate, non-opinionated and to a good standard
  • Support the Branch Managers with disciplinaries and performance management of staff.
  • Support the Branch Manager with branch reports, collection or data, being CQC ready.

   3. REQUIREMENTS
  
  The holder of this post should be able to demonstrate:
  

  • The branch and you, maintain integrity when dealing with matters of Customer confidentiality
  • A willingness to undertake training to develop new skills
  • A willingness to operate flexibility and to be accountable
  • The ability to work without supervision while adhering to company policies
  • An understanding of the needs of our Customers
  • Keep up to date on legislation and regulations
  • Have Strong leadership skills
  • Be forward thinking, self-motivated and persistent.
  • Be trustworthy, intuitive, organised and methodical
  • Have excellent interpersonal skills
  • Be approachable and quality oriented
  • Able to handle complaints and resolve conflict
  • Understand CQC KLOES, the Care Act and Health and Safety.
  • Have full knowledge and understanding of the application of Company policies and procedures and Behaviour Framework
  • Embody and represent the ethos and values of the Company by being an ambassador for Retain Healthcare.

   This role would be to cover the evening and night shift as well as some weekends. Salary is open for discussion depending on the applicants previous experience. The position is remote and would assist each of our offices.

• Female Healthcare Assistant

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  Salisbury

  Care and Support Staff

  Permanent

  CARE MORE IN 2024! 
  As a Care Worker for Retain Healthcare, the main purpose of the position is to provide care and support to all of customers, (both individuals and families assessed as being in need of assistance).
  You will enable customers to maintain their independence and quality of life in their own homes.
  Our services are customer led, and we support our customers to achieve their personal outcomes, by using an outcome focused approach.
  
  MAIN DUTIES & RESPONSIBILITIES -
  

  • When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
  • Contribute towards communicating changes of requirements.
  • Ensure that you work within the company policies and procedures.
  • Attending training and expanding your personal development
  • Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
  • When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
  • Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

  
  Requirements: 
  

  • A kind, approachable, caring, and passionate individual 
  • Drivers licence 
  • Own a car 
  • A desire to provide quality care and make a difference in the lives of others
  • Available between 7am-2pm or 4pm-10pm 

  
  Benefits:
  

  • Get paid - for all travel,visits & training
  • Guaranteed hours contract - know your earnings every week
  • Flexible hours both full and part time with a range of shift patterns
  • 40p per mile for travel
  • Weekly pay
  • All training provided is endorsed by Skills for Care through our training company Retain Skills
  • Access to Mental Health First Aiders
  • Free Lifestyle card 
  • Access to a vehicle when yours is off the road
  • Blue Light card
  • Lifestyle discount card
  • DBS Rebate Reimbursement
  • Potential to progress your career further with employment opportunites and Diplomas. 

  
  Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

• Care Assistant

  }

  Cheltenham

  Care and Support Staff Care Assistant

  Permanent

  Community Support Worker and Healthcare Assistant Role
  
  *Driving Licence Essential *Sponsorship not available*
  Hours available: 07:00-14:00 or 16:00-22:00
  Full Training provided
  
  ‘The only way to do great work is to love what you do. If you haven’t found it yet, then Retain Healthcare has the answer’
  Retain Healthcare is developing a new model of care and support to people living at home in your community. This is an opportunity for the right person to shape and develop a new service and deliver care that provides improved quality of life to those who need you most.
  
  Main Duties and Responsibilities include:
  

  • When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
  • Contribute towards communicating changes of requirements.
  • Ensure that you work within the company policies and procedures.
  • Attending training and expanding your personal development
  • Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
  • When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
  • Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

  
  Being Part of Retain Healthcare, you will benefit from:
  

  • 24 hour support advice and guidance
  • Employee assistance program
  • Full time Mental Health First Aiders who are there for you when you need them
  • Having your own dedicated coordinator who will ensure you have the work you want and that you have everything you need to be successful in your role
  • Working for a Company that strives to do things better or differently
  • Local training and your own career development pathway endorsed by Skills for care. City and Guilds
  • FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
  • Guaranteed Hours available
  • FREE uniform, training and DBS Rebate Reimbursement
  • Enhanced Bank Holiday pay
  • Free blue light card
  • Weekly pay
  • Easy online application
  • Gloucestershire – CQC – Outstanding for Well Led
  • Retain Rewards - local discounts
  • £250 joining bonus

  Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.
  
  For more information please call our recruitment team!