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Job Description

Community Support Worker and Healthcare Assistant Role

*Driving Licence Essential *Sponsorship not available*

Hours available: 07:00-14:00 or 16:00-22:00
Full Training provided

‘The only way to do great work is to love what you do. If you haven’t found it yet, then Retain Healthcare has the answer’
Retain Healthcare is developing a new model of care and support to people living at home in your community. This is an opportunity for the right person to shape and develop a new service and deliver care that provides improved quality of life to those who need you most.

Main Duties and Responsibilities include:

  • When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
  • Contribute towards communicating changes of requirements.
  • Ensure that you work within the company policies and procedures.
  • Attending training and expanding your personal development
  • Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
  • When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
  • Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

Being Part of Retain Healthcare, you will benefit from:
  • 24 hour support advice and guidance
  • Employee assistance program
  • Full time Mental Health First Aiders who are there for you when you need them
  • Having your own dedicated coordinator who will ensure you have the work you want and that you have everything you need to be successful in your role
  • Working for a Company that strives to do things better or differently
  • Local training and your own career development pathway endorsed by Skills for care. City and Guilds
  • FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
  • Guaranteed Hours available
  • FREE uniform, training and DBS Rebate Reimbursement
  • Enhanced Bank Holiday pay
  • Free blue light card
  • Weekly pay
  • Easy online application
  • Gloucestershire – CQC – Outstanding for Well Led
  • Retain Rewards - local discounts
  • £250 joining bonus
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

For more information please call our recruitment team!

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    At our client's organisation, they believe in empowering our staff to excel. We provide comprehensive support and free training to equip you with the skills necessary to make a meaningful difference in people's lives every day. By joining our team, you'll receive a competitive salary of £23,817 per annum, along with an array of generous benefits, including:
     

    • Generous annual leave allowance of up to 30 days plus bank holidays
    • Fantastic pension scheme matched up to 8%
    • Free on site meals
    • Life Assurance coverage up to 3 times your salary
    • Fully funded DBS checks and renewals
    • Company sick pay scheme
    • 'Smart Health' program offering unlimited access to online, telephone, and video GP services
    • Access to a private holiday flat
    • Wellbeing Support through our 24/7 Employee Assistance Programme, including free counselling and legal advice
    • Eyecare and Flu vouchers
    • Access to chaplaincy and pastoral support
     
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    JOB REQUIREMENTS:

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    • Carrying out supervisions and spot checks of carer’s and supporting them to develop their skills through feedback and reflective learning.
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    • Carry out new service assessments ensuring that an agreed Care Plan and Risk Assessments are in place before the service commences, unless, in emergency cover agreed by the Manager.
    • To ensure that every customer has a Support Plan and Risk Assessments that are regularly reviewed and detailed to meet their individual needs.
    • To communicate regularly and when required with customer’s and their family; informing next of kin when an incident has occurred if appropriate.
    • Contribute towards communicating changes to rotas and customer requirements within the community.
    • Ensure that carers adhere to company policies and procedures and ensure the care team are working within them.
    • To identify any further training needs of carers information observed or customer’s feedback. 
    • To ensure that the service operates at an Outstanding rating with the Care Quality Commission and that all organisational objectives are fully met by their team.
    • Maintain and always ensure that office records and notes are accurate and up to date, including the correct storing of information and adherence to the Data Protection Act and GDPR legislation.
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    • Access to Mental Health First Aiders
    • Free Lifestyle card 
    • Access to a vehicle when yours is off the road
    • Blue Light card
    • DBS Rebate Reimbursement
    • Potential to progress your career further with employment opportunites and Diplomas. 

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    Are you looking for something different? Retain Healthcare is developing a new model of care and support for people living at home in your community. This is an opportunity for the right person to shape and develop a new service and deliver care that provides improved quality of life to those who need you most.
    This role offers training and personal development that is both innovative and career changing. You will be leading the way in shaping the future of Social Care and developing the next generation of Care Professionals.

    We offer:

    • Contracted full time hours, 28 days holiday
    • Paid travel and waiting time
    • Paid mileage
    • Paid training (classroom based and endorsed by Skills For Care)
    • Opportunity to complete a diploma and progress into Team Leader/ Care Coordinator role within the office
    • 24 hour support advice and guidance
    • Employee assistance program
    • Working for a Company that strives to do things better or differently
    • FREE uniform, DBS Rebate Reimbursement
    • Enhanced Bank Holiday and weekend pay
    • Access to blue light card
    • Access to The Lifestyle discount card
    • Gloucestershire – CQC – Outstanding for Well Led
    • Recommend a friend bonus of up to £250 per introduction
    Requirements:
    • A kind, approachable, caring and passionate individual
    • Drivering licence
    • Your own car
    • Willingness to learn and make a difference
    • Available 7am-2pm or 4pm-10pm
    • No experience required as full training provided
    Main Duties and Responsibilities include:
    • When required, liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
    • Contribute towards communicating changes of requirements.
    • Ensure you work within the company policies and procedures.
    • Attending training and expanding your personal development
    • Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
    • When working within a customer's home setting, you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
    • Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis
    Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

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