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Care Co-Ordinator

Laptop, Pension, Parking, Bonus}
 

Job Description

JOB TITLE – Care Coordinator - Homecare Department.
Responsible to: Registered Manager - Chippenham

Introduction:

A vacancy exists within our Homecare and Supported living services at Retain Healthcare; we are a dynamic recruitment agency and homecare provider offering temporary and permanent recruitment solutions to healthcare establishments both public and private, and individuals within their homes, including complex and clinical care. This role will include building relationships with local authorities and community teams.

As a Care Coordinator you will be required to ensure the smooth running of the branch supporting individuals in their own homes maintaining its excellent reputation, seek new opportunities, ensuring that the care and coordinating team follow company policies as well as national and local guidance.

What Retain Healthcare can offer you:
The opportunity to work in an exciting, fast paced and growing branch with a dynamic team who have a wide range of skills, experience and backgrounds to support your development.
Career development pathways that are person centred to you, with excellent training opportunities.

  • Retain Healthcare is an outcome focused provider of services, we will support you to achieve your career outcomes in a supportive and flexible way.
  • Pension
  • Bonus Potential
  • Blue light card 
  • Lifestyle Card
  • Lease car scheme available
  • Employee assistance program
  • Your Birthday off
Main Duties and Responsibilities:
  • To ensure you support the branch to continues to grow and develop its well established homecare services.
  • To ensure you hit your KPI, covering areas such as the recruitment of new staff, number of packages taken on and the development of our privet funding customer base.
  • Ensure that you create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.
  • Ensure you Keep effective relationships with the staff, have an understanding of their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.
  • Report and record any safeguarding concerns to the Registered Manager.
  • Attend training and expand your personal development, you will need to have the ability to use reflective practice and that learning logs are completed so that lessons can be learnt and improve overall service delivery for the branch
  • Meet and exceed realistic KPI’s & targets
  • Always Strive for outstanding, ensuring our customers are looked after ‘there problem is our problem’ approach
  • Ensure there is appropriate staffing levels to ensure capacity.
  • Monitor sickness and absence of staff and work with staff to improve where their attendance is below the expected standard.
  • You will need to ensure that the homecare service works in an outcome focus way that is person centred to the individual customer. Ensuing that support plans a written to a high standard and that risk assessments are carried out and reviewed in line with the company’s policy. Mentoring to staff responsible for care plans and risk assessments on how this should be carried out.
  • Interview care and support staff and book them onto training.

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    Salary: £24,000 - £25,000

    Retain Healthcare is a leading provider of Homecare staffing, Agency staffing, and Social Care Training in the South West. We are committed to providing exceptional care and support to our clients and employees.

    As a Payroll Administrator, you will play a crucial role in ensuring accurate and timely payroll processing for our team. You will handle the full end-to-end payroll process, from processing starters and leavers to calculating statutory deductions and preparing year-end reports.

    Key Responsibilities

    • Handle the full end-to-end payroll process, including processing starters and leavers, calculating statutory deductions (SMP, SPP, SSP, and SAP), and preparing year-end reports.
    • Act as the primary contact for advising and resolving employee payroll queries.
    • Process BACS payments accurately and to an agreed timescale.
    • Process BACS Attachment of Earnings.
    • Complete end-of-year processing, including P11Ds and P60s.
    • Deal with manual calculations and update employee records as required.
    • Calculate ad-hoc payments such as holiday pay.
    • Invoice processing.
    • Process P45s for leavers.
    • Deal with HMRC queries.
    Qualifications and Skills
    • Proven experience with payroll processing software (Sage or similar).
    • Experience using accounting software, particularly Xero, is preferred.
    • Attention to detail and accuracy.
    • Excellent communication and interpersonal skills.  
    • Ability to work independently and as part of a team.  
    • Strong organizational and time management skills.
    • A willingness to learn and develop new skills.
    Benefits
    • Opportunities for professional development
    • Supportive and collaborative work environment
    • Access to Blue Lights card
    • Competitive benefits package, including pension 

    Offers of employment are subject to our stringent recruitment checks including references and DBS.

  • list Healthcare Assistant
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    Are you passionate about making a genuine difference in people's lives? Do you thrive in a fast-paced and rewarding environment where every day brings new challenges and opportunities to learn and grow? If so, we invite you to become a vital member of our dedicated healthcare team as a Healthcare Assistant.

    Required:
    - Driving licence
    - Kind, caring, compassionate individual 
    - UK work authorisation

    *Cos Not Provided
    Main Duties and Responsibilities include:

    • When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
    • Contribute towards communicating changes of requirements.
    • Ensure that you work within the company policies and procedures.
    • Attending training and expanding your personal development
    • Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
    • When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
    • Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

    Being Part of Retain Healthcare, you will benefit from:
    • £400 Joining Bonus
    • Employee assistance program
    • 28 Days Annual Leave
    • FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
    • Paid training
    • DBS Rebate Reimbursement
    • Enhanced Bank Holiday pay
    • Free blue light card
    • Weekly pay
    • Retain Rewards - local discounts
    Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

  • list Complex Care Assistant- Waking Nights

    We are looking for a healthcare assistant for one of our complex care packages in Chippenham. The shifts are 12 hour waking nights with some day shifts available also. We are looking for someone with previous complex care experience and a knowledge of AD. 

    The main duties and responsibilities include:

    • Remaining awake and alert for the entirety of the shift.
    • Completing regular checks for health and welfare.
    • Supporting the customer with their personal care needs.
    • Supporting the customer to meet their outcomes.
    • Administering medication.
    • Use of moving and assisting equipment such as ceiling track hoists, electric wheelchairs, through the floor lifts, toto’s etc.
    • Encouraging independence where possible.
    Knowledge of spinal injury, autonomic dysreflexia, diabetes, stoma care and catheter care is desirable but if not, we can provide full training.

    Requirements:
    • 1 year complex care experience necessary
    • PEG feeding and Oxygen
    • GCSE maths and English or Equivalent 
    • Must hold a FULL UK driving license
    • Comfortable with cats
    • Comfortable around smoke
    Why Retain?
    • Weekly pay 
    • £400 Joining Bonus
    • Blue Light Card
    • 28 Days annual leave
    • Flexible shift patterns to suit you, alternatively a rolling rota is also available
    • DBS cost paid back to you after 100 hours completed
    • Opportunity to top up your hours in other areas of the business
    • Opportunity to progress your career
    • Full induction process prior to employment commencing by Retain Skills

    For any questions please call our recruitment team on 03303334443 or email at recruitment@retainrecruitment.co.uk

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