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Job Description
JOB TITLE – Homecare Coordinator
Report to: Registered Manager - Salisbury
Introduction:
A vacancy exists within Retain Healthcare; we are a dynamic recruitment agency and homecare provider offering temporary and permanent recruitment solutions to healthcare establishments both public and private, and individuals within their homes. This role will include building relationships with local authorities, social care, and health community teams.
As a Care Coordinator, you will be required to ensure the smooth running of the CQC-regulated branch supporting individuals in their own homes, maintaining its excellent reputation. You will seek new opportunities and ensure that the care and coordinating team follow company policies as well as national and local guidance.
Requirements:
- Must hold a valid driver's license.
- Possess an NVQ3 in Social Care or be willing to undertake the qualification.
- Experience in a similar role within the healthcare sector is desirable.
- The opportunity to work in an exciting, fast-paced, and growing branch with a dynamic team who have a wide range of skills, experience, and backgrounds to support your development.
- Career development pathways that are person-centered for you, with excellent training opportunities.
- Retain Healthcare is an outcome-focused provider of services. We will support you to achieve your career outcomes in a supportive and flexible way.
- Pension
- Bonus Potential
- Blue light card
- Lifestyle card
- Lease car scheme available
- Employee assistance program
- Your Birthday off
- To ensure the branch continues to grow and develop its homecare service.
- To ensure the team and the branch overall hit their weekly KPIs, covering areas such as the recruitment of new staff, number of packages taken on, and the development of our private funding customer base.
- Ensure that the coordinating team creates travel-effective rotas in advance and that customers have a consistent, high-quality service from people they know.
- Ensure the branch keeps effective relationships with the staff, has an understanding of their work requirements. Ensure the team rosters effectively, with skill matching to specific needs managed effectively.
- Report and record any safeguarding concerns to the Branch Manager.
- Attend training and expand your personal development. You will need the ability to use reflective practice, and ensure learning logs are completed so that lessons can be learned and improve overall service delivery for the branch.
- Meet and exceed realistic KPIs & targets.
- Always strive for outstanding service, ensuring our customers are looked after with a "there problem is our problem" approach.
- Approve and keep a record of holidays and ensure there are appropriate staffing levels to ensure capacity.
- Monitor sickness and absence of staff and work with staff to improve attendance where it falls below the expected standard.
- You will need to ensure that the homecare service works in an outcome-focused way that is person-centered to the individual customer. Ensure that support plans are written to a high standard and that risk assessments are carried out and reviewed in line with the company's policy. Mentor staff responsible for care plans and risk assessments on how this should be carried out.
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.
SIMILAR JOBS
-
Care Assistant
CARING FOR LIVES IN 25
Community Support Worker
Being a part of this gives you access to training and personal development that is both innovative and career changing. You will be leading the way in shaping the future of Social Care and developing the next generation of Care Professionals. ‘Feel proud to work in Social Care’
We are looking for Community support workers who can drive and are willing to provide care to individuals in their own home!
CoS not provided.
Benefits:- 28 Days Annual Leave
- Employee assistance program
- Guaranteed Hours available
- FREE uniform, training and DBS Rebate Reimbursement
- Enhanced Bank Holiday pay
- Weekly pay
- Retain Rewards - local discounts
- Access to “Blue Light Card”
Requirements:- A kind, approachable, caring and passionate individual
- Drivers licence
- Your own car
- Willingness to learn and make a difference
- When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
- Contribute towards communicating changes of requirements.
- Ensure that you work within the company policies and procedures.
- Attending training and expanding your personal development
- Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
- When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
- Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis
‘The only way to do great work is to love what you do. If you haven’t found it yet, then Retain Healthcare has the answer’
Are you looking for something different? Retain Healthcare is developing a new model of care and support to people living at home in your community. This is an opportunity for the right person to shape and develop a new service and deliver care that provides improved quality of life to those who need you most.
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check. -
Healthcare Assistant-Driver
CARING FOR LIVES IN 25
As a Care Worker for Retain Healthcare, the main purpose of the position is to provide care and support to all of customers, (both individuals and families assessed as being in need of assistance).
You will enable customers to maintain their independence and quality of life in their own homes.
Our services are customer led, and we support our customers to achieve their personal outcomes, by using an outcome focused approach.
Requirements:- A kind, approachable, caring, and passionate individual
- Drivers licence
- Own a car
- A desire to provide quality care and make a difference in the lives of others
- Available between 7am-2pm or 4pm-10pm
Benefits:- Get paid - for all travel,visits & training
- Flexible hours both full and part time with a range of shift patterns
- 40p per mile for travel
- Weekly pay
- All training provided is endorsed by Skills for Care through our training company Retain Skills
- Access to Mental Health First Aiders
- Free Lifestyle card
- Access to a vehicle when yours is off the road
- Blue Light card
- Lifestyle discount card
- DBS Rebate Reimbursement
- Potential to progress your career further with employment opportunites and Diplomas.
- When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
- Contribute towards communicating changes of requirements.
- Ensure that you work within the company policies and procedures.
- Attending training and expanding your personal development
- Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
- When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
- Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.