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Sharon Hilleard

Supported Living Manager

What do you enjoy about your job role?

I enjoy the variety my Supported Living Branch Manager role brings; one minute managing the day to day running of a responsive, effective, and high-quality serivce for all our customers, the next visiting customers and providing support when I'm needed. I am responsible and accountable for ensuring all staff have the appropriate training and skills to meet the needs of each customer along with comprehensive Care Plans and Risk Assessments, reporting to the Registered Manager concerns regarding Safeguarding, Incidents and Accidents, recruitment, and internal audits. I am also accountable for developing and maintaining a quality service, building on our reputation with the local authorities and Councils, attending meetings representing Retain Healthcare and developing our Supported Service to outstanding. 

What do you enjoy doing in your spare time?

I enjoy watching Premier Rugby as a season ticket holder for Bath Rugby and have done for many years. At home I like to unwind with crocheting everything from blankets, toys and clothing to cushion covers etc. I also like to spend time with friends watching live music and walking. Other times I can be found snuggled up with my 2 cats, watching films on TV or a good Box Set series.

 

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