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Hannah Carter

Recruitment Media Specialist

What is your job title at Retain Healthcare?

Recruitment Media Specialist

What do you enjoy about your job role?

I love the variety of my job, I adore working with and meeting new people at all levels. Developing relationships with internal staff and supporting them with recruitment and business development gives me a real buzz!  

What do you enjoy doing in your spare time?

I have a very energetic family, we spend a lot of time out walking the family dog, cuddling our guinea pigs and teaching the girls how to climb trees. I like to cook and creating new dishes. Swimming is one of my favourite things to do, especially in the sea! I also love to learn about different cultures, traditions and art.

 

Browse Hannah Carter latest jobs

Homecare Coordinator

Homecare Coordinator
Location: Chippenham, Wiltshire
Hours: 8:30-17:00 Monday to Friday

Retain healthcare are currently recruiting for a Homecare Coordinator. This position will be to provide support for the Homecare and Reablement services contract across the Bath and North East Somerset area, supporting adults who have been discharged from hospital and re-establishing their independence in their own homes.

This role will be office based, although you maybe required to go out into the community for visits or assessments. You will also need to go out into the community when required, to cover for our support workers, if they are unable to attend a visit. This role would be suited to someone with experience of working in care, preferably at a team leader level.

We are looking for individuals to join our forward thinking team, who share the same values as we do. This incredible opportunity will be providing a crucial role to support the NHS. In these unprecedented circumstances your support with outcome focused care within the local community, has never been more crucial.

Our criteria for a Homecare Coordinator includes:

· A full UK driving license with access to a vehicle

· Love working with people and enjoy giving back to your local community

· Kind, caring and compassionate nature

· Prior experience of working within care

Our Reablement service will allow our clients the option of returning to the comfort of their own home to recover from an accident, illness or operation. Our Reablement Support Workers will work with people to regain their confidence and skills required to live as independently as possible in their own home, working towards goals set out upon discharge from hospital.

These goals can range from support in preparing meals and household tasks to personal care and will be tailored around improving quality of life for those we work with. Progress is reviewed regularly and care plans are tailored accordingly, in order to monitor and adapt to individual support needs. A final review is then carried out at the end of the reablement period to ensure the support package is either no longer required or will move onto a longer term solution.

As a fresh, innovative provider covering the South West, Retain Healthcare has a wealth of experience, with recruitment experts who have the knowledge and background to offer you the most up to date and comprehensive training in both social care and clinical care skills. They are committed to safeguarding and will complete full employment checks in line with their safer recruitment process, including employment references and a DBS check. Our core values offer you a career opportunity like no other.

Retaining Staff

By offering you a career pathway, we can highlight current opportunities available that suit your current skillset. While identifying future development options.

Retaining Skills

High quality face to face and virtual training for all staff. Specific training given depending on the client needs. On-going training and support. Regular in house training updates. Career development. Engaging with Multi-Disciplinary divisions to gain the most upto date knowledge. We are passionate about supporting people to achieve their goals #teamretain Together. Everyone. Achieves. More.

Retaining Quality

Maintaining good communication with staff is key to keeping quality high. Our office team, community support and clinical leads will be with you every step of the way to ensure you have the skills and knowledge needed to work towards the individual outcomes of the clients we support within the community. We believe that by investing in our staff, we will provide the most outstanding service, making a positive impact on peoples lives.

Retaining Independence

We are passionate about supporting people and will ensure that they receive the appropriate care given by you. By offering you excellent training and support, will give you the best opportunity to provide outstanding care and take enormous satisfaction from you enabling people to regain their independence.

Retain Benefits

· Pension Scheme

· New and improved training programme

· FREE Parking at our established Chippenham Branch

· 20 days holiday, plus 8 bank holidays, plus your birthday off!*

· Local training and your own career development pathway

· Retain Rewards - local discounts

· New car, car lease options

Recruitment Coordinator

Recruitment and Retention Coordinator - Bristol

Introduction:
An exciting opportunity exists within Retain Healthcare Bristol, for a Recruitment and Retention Coordinator. We are a dynamic Healthcare provider offering temporary and permanent recruitment solutions to healthcare establishments throughout the Bristol and Somerset area.


This post is to support our key accounts with their staffing requirements working in partnership to understand their services, building good relationships. Ensuring our customers feel supported is a key element to this role.
We are looking for an aspiring individual, who is enthusiastic, motivated, confident and a team player to join our creative and forward thinking team.

Essential Skills:

  • Excellent communication skills
  • Sales / Business development
  • Confidence
  • Work well under pressure
  • Effective interpersonal skills
  • Ambition and determination to succeed
  • Ability to work on your own initiative and as part of a team
  • Organised with a fantastic attention to detail.

Job Role & Responsibilities

  • Develop and build relationships with our customers and staff through telephone calls and face to face (or virtual) meetings
  • Negotiate rates and offering preferred supplier status
  • Develop and maintain our existing customer database through efficient account management, maximising potential
  • Seeking new opportunities through business development and building relationships
  • Shift allocation
  • Supporting staff on a daily basis, managing expectations, holidays and availability
  • Understand the Retain Healthcare Ethos and ensure we are responsive, professional, honest and reliable
  • Ensure that safeguarding policies and practises are adhered to at all times
  • Work closely with our internal recruitment team to ensure you have the right staff, in the right place and at the right time.
  • Interviewing potential new staff
  • Networking with business partners including attending events
  • Coordination of staff, ensuring training, compliance and quality assurance criteria are met

What Retain Healthcare can offer you
The opportunity to work in an exciting, fast paced and growing branch with a dynamic team who have a wide range of skills, experience and backgrounds.
At Retain Healthcare we offer career development pathways that are tailored to you, with excellent training opportunities. Retain Healthcare is an outcome focused provider of services and we will support you to achieve your career outcomes in a supportive and flexible way. Due to the high-performance culture at Retain you will be required to meet KPI's and targets however you will be supported by your manager to achieve these. Our staff benefits include;

  • 28 days holiday plus your birthday off!
  • Company Pension Scheme
  • Sector Specific Training
  • Free Parking
  • Laptop
  • Use of a pool car for client visits

Salary £20K to £22K per annum depending on experience Quarterly bonus scheme

Office hours 8.30am to 5pm, including extra paid on call responsibilities

Recruitment Coordinator

RECRUITMENT AND RETENTION COORDINATOR - BRISTOL BRANCH

We are looking for a professional and customer focused sales person to account manage existing and develop new business opportunities across Wiltshire. Due to expansion this exciting opportunity exists within Retain Healthcare - Bristol Branch, for a Recruitment and Retention Coordinator.

We are an experienced, dynamic Healthcare provider offering temporary and permanent recruitment solutions to healthcare establishments throughout Bristol and across the South West, with branches in Cheltenham, Chippenham, Salisbury, Bournemouth and Bristol, we are the agency of choice for many providers in the local area.

As a Recruitment and Retention Coordinator you will support and develop our key accounts with their staffing requirements working in partnership with them to understand their services, building outstanding relationships and ensuring our customers feel supported.

We are looking for an aspiring individual, who is enthusiastic, motivated, confident and a team player to join our creative and diverse team, if you enjoy going the extra mile to make people happy.

In order to support the growth of this established branch, we welcome sales experience and the ability to work around daily tasks while maximising the potential from every telephone call and face to face interaction.

To be a successful Recruitment and Retention Coordinator you will have the following skills and experience:

  • Excellent communication skills
  • Proven sales experience
  • A full UK driving license with access to a vehicle
  • Love working with people
  • Understanding of the healthcare industry would be advantageous

You will be using your excellent communication skills to build and maintain successful professional relationships. You will have the confidence to request meetings face to face and engage with candidates and clinical leads and managers alike. You will work well under pressure maintaining effective interpersonal skills.

With the ambition and determination to succeed, you will have the ability to work on your own initiative and as part of a team, working together to excel in both service, productivity and growth.

As a company who strive to deliver exceptional communication, you will develop relationships with our customers and staff. Develop and maintain customer database and successfully coordinate shift allocation in a fast paced environment.

You will have an understanding of the Retain Healthcare Ethos and ensure we are caring, honest and reliable. Ensure that safeguarding policies and practises are always adhered to.

As a Recruitment and Retention Coordinator you can expect a starting salary of £20K to £21K, Contributory Pension Scheme, sector specific training, 8 days holiday (Including Bank Holidays), free parking and career development opportunities and promotion opportunities from within. You will have the opportunity to work in an experienced and professional team who have a wide range of skills, experience and diverse backgrounds to support your development.

Recruitment Coordinator

RECRUITMENT AND RETENTION COORDINATOR - BRISTOL BRANCH

We are looking for a professional and customer focused sales person to account manage existing and develop new business opportunities across Wiltshire. Due to expansion this exciting opportunity exists within Retain Healthcare - Bristol Branch, for a Recruitment and Retention Coordinator.

We are an experienced, dynamic Healthcare provider offering temporary and permanent recruitment solutions to healthcare establishments throughout Bristol and across the South West, with branches in Cheltenham, Chippenham, Salisbury, Bournemouth and Bristol, we are the agency of choice for many providers in the local area.

As a Recruitment and Retention Coordinator you will support and develop our key accounts with their staffing requirements working in partnership with them to understand their services, building outstanding relationships and ensuring our customers feel supported.

We are looking for an aspiring individual, who is enthusiastic, motivated, confident and a team player to join our creative and diverse team, if you enjoy going the extra mile to make people happy.

In order to support the growth of this established branch, we welcome sales experience and the ability to work around daily tasks while maximising the potential from every telephone call and face to face interaction.

To be a successful Recruitment and Retention Coordinator you will have the following skills and experience:

  • Excellent communication skills
  • Proven sales experience
  • A full UK driving license with access to a vehicle
  • Love working with people
  • Understanding of the healthcare industry would be advantageous

You will be using your excellent communication skills to build and maintain successful professional relationships. You will have the confidence to request meetings face to face and engage with candidates and clinical leads and managers alike. You will work well under pressure maintaining effective interpersonal skills.

With the ambition and determination to succeed, you will have the ability to work on your own initiative and as part of a team, working together to excel in both service, productivity and growth.

As a company who strive to deliver exceptional communication, you will develop relationships with our customers and staff. Develop and maintain customer database and successfully coordinate shift allocation in a fast paced environment.

You will have an understanding of the Retain Healthcare Ethos and ensure we are caring, honest and reliable. Ensure that safeguarding policies and practises are always adhered to.

As a Recruitment and Retention Coordinator you can expect a starting salary of £20K to £21K, Contributory Pension Scheme, sector specific training, 8 days holiday (Including Bank Holidays), free parking and career development opportunities and promotion opportunities from within. You will have the opportunity to work in an experienced and professional team who have a wide range of skills, experience and diverse backgrounds to support your development.

Recruitment Coordinator

RECRUITMENT AND RETENTION COORDINATOR - CHIPPENHAM BRANCH

We are looking for a professional and customer focused sales person to account manage existing and develop new business opportunities across Wiltshire. Due to expansion this exciting opportunity exists within Retain Healthcare - Chippenham Branch, for a Recruitment and Retention Coordinator.

We are an experienced, dynamic Healthcare provider offering temporary and permanent recruitment solutions to healthcare establishments throughout Wiltshire and across the South West, with branches in Cheltenham, Chippenham, Salisbury, Bournemouth and Bristol, we are the agency of choice for many providers in the local area.

As a Recruitment and Retention Coordinator you will support and develop our key accounts with their staffing requirements working in partnership with them to understand their services, building outstanding relationships and ensuring our customers feel supported.

We are looking for an aspiring individual, who is enthusiastic, motivated, confident and a team player to join our creative and diverse team, if you enjoy going the extra mile to make people happy.

In order to support the growth of this established branch, we welcome sales experience and the ability to work around daily tasks while maximising the potential from every telephone call and face to face interaction.

To be a successful Recruitment and Retention Coordinator you will have the following skills and experience:

  • Excellent communication skills
  • Proven sales experience
  • A full UK driving license with access to a vehicle
  • Love working with people
  • Understanding of the healthcare industry would be advantageous

You will be using your excellent communication skills to build and maintain successful professional relationships. You will have the confidence to request meetings face to face and engage with candidates and clinical leads and managers alike. You will work well under pressure maintaining effective interpersonal skills.

With the ambition and determination to succeed, you will have the ability to work on your own initiative and as part of a team, working together to excel in both service, productivity and growth.

As a company who strive to deliver exceptional communication, you will develop relationships with our customers and staff. Develop and maintain customer database and successfully coordinate shift allocation in a fast paced environment.

You will have an understanding of the Retain Healthcare Ethos and ensure we are caring, honest and reliable. Ensure that safeguarding policies and practises are always adhered to.

As a Recruitment and Retention Coordinator you can expect a starting salary of £20K to £21K, Contributory Pension Scheme, sector specific training, 8 days holiday (Including Bank Holidays), free parking and career development opportunities and promotion opportunities from within. You will have the opportunity to work in an experienced and professional team who have a wide range of skills, experience and diverse backgrounds to support your development.

Reablement Coordinator

Reablement Coordinator - Cheltenham Branch

Our Cheltenham team are seeking a caring, professional and hardworking person to join their thriving Homecare team!

Covering the Gloucestershire area the primary responsibility of a Reablement Coordinator, is to become an ambassador to maintain high standards with the hospital discharge process to when care ends. Supporting the Community based team, other Coordinators and management team to Retain Quality within the community. Promoting positive outcomes using the reablement model.

As well as encouraging clients to in the community to maintain the maximum degree of independence and to engage in activities appropriate to their abilities, you will be delivering a high level of healthcare by effectively distributing clients and staff. As a Reablement Coordinator you will be;

  • Completing initial contact forms, gathering essential information
  • Effectively allocating work to carers
  • Scheduling work load to other providers with the group
  • Inputting accurate information into Webroster
  • Auditing of files and care plans
  • Ensuring your Reablement Lead has completed community based risk assessments
  • Use of technology to support the reablement programme
  • Obtaining upto date information from the multidisciplinary team
  • Quality monitoring
  • Monitoring staff observations
  • Mentoring new starters and support existing staff
  • Speaking with the recruitment team to ensure capacity is maintained and grown
  • Care plan reviews
  • On-Call duties when required
  • Identifying training needs of staff
  • Supporting management with safeguarding referrals
  • Supporting healthcare staff with the safe use of new equipment
  • Completing these duties alongside the usual office administration involved
  • Coordinating timesheets for accurate payment of care staff

CONTACTS & COMMUNICATIONS

  • Interaction with clients, families and associates of clients, multidisciplinary teams, colleagues, coordinators and management
  • Reporting and monitoring any additional support needs
  • Acknowledging and responding to concerns
  • Liaising with other areas of the organisation, including training
  • Contacting clients to arrange care plan reviews

COMPETENCIES

You should be able to demonstrate, or quickly acquire through appropriate training:

  • To maintain integrity when dealing with matters of confidentiality
  • Effective communication skills
  • A willingness to undertake training to develop new skills
  • A willingness to operate flexibility and to be accountable
  • The ability to work without supervision while adhering to company policies
  • An understanding of the needs of our business

You will be using your excellent communication skills to build and maintain successful professional relationships. You will have the confidence to request meetings face to face and engage with candidates and clinical leads and managers alike. You will work well under pressure maintaining effective interpersonal skills.

With the ambition and determination to succeed, you will have the ability to work on your own initiative and as part of a team, working together to excel in both service, productivity and growth.

As a company who strive to deliver exceptional communication, you will develop relationships with our customers and staff. Develop and maintain customer database and successfully coordinate shift allocation in a fast paced environment.

You will have an understanding of the Retain Healthcare Ethos and ensure we are caring, honest and reliable. Ensure that safeguarding policies and practises are always adhered to.

As a Reablement Coordinator you can expect a starting salary of £18,500 to £20,000, Contributory Pension Scheme, sector specific training, 28 days holiday (Including Bank Holidays), free parking and career development opportunities and promotion opportunities from within.

You will have the opportunity to work in an experienced and professional team who have a wide range of skills, experience and diverse backgrounds to support your development.

Agency Manager

AGENCY MANAGER

An exciting new opportunity for an experienced Agency Manager, has arisen at Retain Healthcare. This role is for a leader who will maintain quality, high standards, business development for new customers and growth of existing customer relationships. You will inspire the team to strive for quality, reliability and to achieve their personal and company objectives.

As the Agency Manager, you will oversee the KPI's, quality of service and management of the agency division. You will seek new opportunities, negotiate rates and permanent recruitment fees. Ensure the right candidates are recruited for the right place, at the right time with the right skills using recruitment methods including social media, job boards and arranging and attending recruitment events.

You will support the recruitment and retention coordinators and senior management team to Retain Quality within the services we provide. This will include daily team meetings, quarterly marketing campaigns and regular supervisions and appraisals. Based primaraly in Bristol, also supporting team members in Gloucestershire and Wiltshire.

BENEFITS

  • Excellent Salary Bonus
  • 25 Days 8 Bank Holidays annual leave
  • Extra days leave for your birthday
  • Pension
  • Company Mobile
  • Laptop
  • Car or Car Allowance

MAIN DUTIES & RESPONSIBILITIES

As well as encouraging staff to maintain the growth of the business, you will play an integral part of support with marketing, business development and account management.

  • Maintain and develop agency staffing levels
  • Marketing and business development
  • To ensure recruitment and retention coordinators and the branch overall hit their weekly KPI

CONTACTS & COMMUNICATIONS

Communication is key, and an ability to confidently discuss matters over the phone, face to face or by video.

  • Be confident, have strong communication and leadership skills and be able to get people to buy into you and the service you provide.
  • Have an ability to develop the relationships either face to face, over the phone and via video link.
  • Excellent customer service skills; putting the customer first.

COMPETENCIES

  • A sound understanding of the healthcare agency market
  • Proven track record
  • Be competent with budgets, targets and understanding finances.
  • Be forward thinking, self-motivated and persistent.
  • Be trustworthy, intuitive, organised and methodical.
  • Have excellent interpersonal skills.
  • Be approachable
  • Able to handle complaints and resolve conflict.
  • Understand CQC KLOES and the Care Act.

Must have a recruitment / sales or service management background.

Salary 30-45K OTE

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