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Support Worker (Agency)

£10 - £20.50 per hour
 

Job Description

Agency Support Worker

'The only way to do great work is to love what you do. If you haven't found it yet, then Retain Healthcare has the answer'

Improve your work life balance and join us in our mission to improve lives for others.

We have the most diverse range of work placements offering you variety and flexibility. The opportunities you will have working for Retain as a Healthcare professional will enable you to find your chosen career.

We support hundreds of Nursing and Care Homes across the South West and all of our customers choose to work with us as they know the high quality service they will receive with Retain and what our staff can offer to them. 'Feel proud to work in Social Care'

Recruiting for Days and Nights inclduing Part Time and Full time Hours

Being Part of Retain Healthcare you will benefit from:

  • 24 hour support advice and guidance
  • Employee assistance program
  • Full time Mental Health First Aiders who are there for you when you need them
  • Having your own dedicated coordinator who will ensure you have the work you want and that you have everything you need to be successful in your role
  • Working for a Company that strives to do things better or differently
  • Local training and your own career development pathway endorsed by Skills for care. City and Guilds
  • FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
  • Guaranteed Hours available
  • FREE uniform, training and DBS check
  • Enhanced Bank Holiday pay
  • Free blue light card
  • Weekly pay
  • Free DBS and uniforms
  • Easy online application
  • Gloucestershire - CQC - Outstanding for Well Led
  • Retain Rewards - local discounts
  • Recommend a friend bonus of up to £250 per introduction

Requirements:

You will need to be an experienced carer with a minimum of 6 months paid experience.

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

SIMILAR JOBS
  • list Care Assistant for Complex Care Package – Days and Waking Nights available

    CARE MORE IN 2024!

    We at Retain Healthcare are looking for confident individuals to work in a complex care package in Chippenham.
    This package has two shift patterns, 08:00-20:00 and 20:00-08:00. Please note that night shifts are waking nights.
     
    The main duties and responsibilities include:

    • Remaining awake and alert for the entirety of the shift.
    • Completing regular checks for health and welfare.
    • Supporting the customer with their personal care needs.
    • Supporting the customer to meet their outcomes.
    • Supporting the customer with daily activities such as shopping, hobbies, attending appointments, accessing the community and keeping the home up together with domestic tasks.
    • Administering medication.
    • Use of moving and assisting equipment such as ceiling track hoists, electric wheelchairs, through the floor lifts, toto’s etc.
    • Encouraging independence where possible.
    Knowledge of spinal injury, autonomic dysreflexia, diabetes, stoma care and catheter care is desirable but if not, we can provide full training.

    Requirements:
    • Previous care experience necessary
    • 25 years old and over
    • Must hold a UK driving license
    Why Retain?
    • Weekly pay (£15-£19 per hour dependent on day and time of shift)
    • Flexible shift patterns to suit you, alternatively a rolling rota is also available
    • DBS cost paid back to you after 100 hours completed
    • Opportunity to top up your hours in other areas of the business
    • Opportunity to progress your career
    • Full induction process prior to employment commencing by Retain Skills
     
     
    *NO COS OFFERED*

  • list Support Worker
    Holiday Pay, Pension, Training}

    Retain Healthcare are developing a brand new service, and we are looking for the very best support workers in Wiltshire to work within a specialist supported living setting in Chippenham. You will be working alongside a team of experienced and dedicated staff who specialise in supporting young adults with an Autistic Spectrum Conditions and Eating Disorders.  You will be supporting people with a therapeutic approach that enables them to live a fulfilling life.

    This team will receive the very best training and development to ensure that they are skilled in supporting the people we support. We are looking for full time, part time and bank staff, days, nights and Sleep ins to deliver this service with a range of contracts to meet your individual employment needs.

    Pay rates are £14.00 to £21 per hour (with holiday pay accrued separately)

    Working with Retain Healthcare means that you will have:

    • Weekly pay
    • Free Lifestyle card for discounts as well as access to Blue Light Card
    • FLEXIBLE hours - Full time, Part time, or Bank with a range of shifts including days, nights and sleep ins
    • Contracted hours available
    • Fast track recruitment process
    • Free extensive training
    • DBS Rebate Reimbursement
    • 24/7 support from our highly experienced team
    • Application and access to your Rota via our mobile app
    • Access to ongoing personal development
    • Recommend a friend bonus scheme
    • Regulated by CQC
    • Retain Rewards
    • EAP - Employee assistance programme
    • Free uniform (Where applicable)
    Location:
    The service is situated in Chippenham.
    Your duties will be assisting with all aspects of daily living including personal care, medication and supporting to attend healthcare appointments. Accessing paid employment and opportunities, exploring the local community and maintaining relations with family and friends. Additional activities may include:
    • Swimming 
    • Animal Therapy
    • Further Education
    • Walking/exercise
    • Social events to develop skills 
    • And supporting other personal interests that they have
    Requirements for this role:
    • Minimum 6 months paid experience in a similar setting
    • Right to work in the UK
    • Driving Licence preferable
    • PBM or PMVA training - although this can be provided for the right person
    • Completion of our online application form and able to provide proof of ID
    • We Do Not Offer Sponsorship For this Role.
    If your looking to give people opportunities to grow and flourish within their life, please contact our recruitment team today.

    Employment is subject to meeting the Retain Healthcare Safer Recruitment Checks.

  • list Internal Quality Lead
    Pension, Holiday Pay, Laptop, Phone}

    Internal Quality Lead

    INTRODUCTION
     
    Retain Healthcare is a leading provider of Homecare and Agency services dedicated to enhancing the quality of life for our clients and their families. This role is based in our Head office in Cheltenham, Gloucestershire.
     
    This post is to offer support to the Senior Management team by overseeing the quality of care provision.
    As we continue to grow we are looking for a dedicated and experienced Internal Quality Lead to join our team and ensure the highest levels of standards are maintained.

    MAIN DUTIES & KEY RESPONSIBILITIES 

    • Quality Assurance: Develop, implement, and manage a quality assurance program for our services, including policies, procedures and guidelines. This will include collating and reporting on QA questionnaires from staff, customers and stakeholders throughout the business.
    • Quality Audits: To conduct regular quality audits on internal services on client files, support plans, staff files, recruitment and client daily records to identify areas for improvement. You will then create a report of recommendations for service improvement.
    • Reporting: Prepare and present regular reports on quality assurance activities and outcomes to senior management and in preparation for inspection.
    • CQC: To ensure that services operate to a GOOD to OUTSTANDING rating with the Care Quality Commission and that all organisational objectives are fully met by our services. To support managers with their CQC inspections. Understand the new Single Assessment Framework and I/We Statements.
    • Performance Monitoring: Ensure that the care team have the right skills to provide a care service to each individual service users care needs, and that good practice is common place throughout the company.
    • Policies and Procedures: Ensure that team members adhere to company policies and procedures, and to support changes and updates in company policies and procedures where appropriate.
    • Incident Management: To Manage, investigate, report and develop improvement plans resulting from complaints about service provision. To oversee the complaints procedure in its entirety and ensure complainants have a fair and positive experience when giving feedback.
    • Teamwork: Work with our teams to ensure that they are person centred and outcome focused. This role will support the care planning team with areas of quality and compliance with CQC regulations.
    • Client Feedback: To communicate regularly with customers and their families. Including holding customer forms, and quality assurance reporting (QA).
    • Records: Maintain and always ensure that office records and notes are accurate and up to date, including the correct storing of information and adherence to GDPR.
    • Audit Reports: Audit and report on all incidents/ accidents and dangerous occurrences (RIDDOR) and make recommendations from the data, this information will need to be used to improve company policies and procedures.
    • Learning: Keep up to date on quality standards, best practices and regulatory requirements.
    • Meetings: To attend meetings as required by Retain Healthcare.
    • Perform On-Call duties: Should this be required in an emergency, service or business development, or part of continuity planning.
     CONTACTS & COMMUNICATIONS
    • Liaising with other areas of the organisation, including adherence to the rules, regulations, and guidelines for good practice
    • Working as part of a multi-disciplinary team and liaising with outside professionals.
    • Computer literate
    • Delivering professional management reports
    COMPETENCIES
    The holder of this post should be able to demonstrate, or quickly acquire through appropriate training: 
    • To maintain integrity when dealing with matters of customer or staff confidentiality and meet GDPR requirements.
    • A willingness to undertake training to develop new skills.
    • The ability to supervise and coach team members.
    • A willingness to operate flexibility and to be accountable.
    • The ability to work without supervision while adhering to company policies.
    • An understanding of the needs of our service users
    • To have a sound understanding of the Care Quality Commission Regulations / Single Assessment Framework, quality statements and evidence categories
    • Must have completed a Diploma Level 5 or be working towards a Diploma Level 5 in Management.
    • Must be a driver with access to a vehicle.
    Benefits
    • Competitive Salary
    • Paid Holidays
    • Pension
    • Laptop and Mobile Phone
    • Ongoing Professional Development and training opportunities
    • Employee Assistance Programme
    • Car Scheme - Salary Sacrifice
    • Supportive and collaborative work environment
    Offers of empolyment are subject to stringent recruitment processes including references and a crininal records check DBS.
    (This job description is not exhaustive and can include tasks not detailed above.)

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