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Health Care Assistant

£9.00 - £11 per hour Holiday Pay, Pension, Many Benefits
 

Job Description

Here at Retain Healthcare we are looking for enthusiastic and passionate carers with a minimum of 6 months proven experience to build on our expanding team in Cheltenham and Gloucester. Skills can be trained but being kind and compassionate needs to come naturally.

At Retain Healthcare our Healthcare Assistants are invaluable to us delivering excellent quality and effective service to the Nursing, residential homes and learning disability establishments within Wiltshire, Gloucestershire and Somerset, this includes local surrounding areas. Reliability and effective communication with the office team is essential to maintain a good relationship and ensuring full support is given at all times from both parties.

Retain Healthcare are a fresh innovative provider, with recruitment experts and an inhouse training team who have the knowledge and background to offer you the most up to date and comprehensive training in both social care and clinical care skills - Leading you into a career you can be proud of and rewarded for.

Being a part of our team will include:

The opportunity to work in a variety of care settings where no two days are the same, you will be supporting people within local care settings to enjoy a good quality of life and supporting good health and wellbeing.

The quality of this service can only be delivered by people like you who want to make a difference to the individuals we support. We rely on our Healthcare Assistants to leave a good impression to form part of our ongoing reputation in the local area.

We will continue to develop your skills through training to meet the needs and empower you to be the voice of Retain Healthcare

Our Ethos is the 4 R's; Retaining Quality, Retaining Independence, Retaining Staff and Retaining Skills...

Working for Retain Healthcare you will receive many benefits including:

  • All of the benefits of a permanent employee with flexible Work to suit you
  • Increased pay for NVQ / Diploma and Senior roles
  • Night and Weekend pay enhancements
  • New vehicle car lease scheme
  • Enhanced Bank Holiday pay
  • Pension Scheme
  • First Uniform Free
  • Holiday Pay Accrual
  • Local training and your own career development pathway
  • Retain Rewards - local discounts
  • Guaranteed Hours available
  • Recommend a friend bonus of up to £300 per introduction

This role may also be referred to as: Support Worker, Carer, Care Assistant, HCA, Healthcare Assistant, Care Giver

Locations in Gloucestershire include, Cheltenham, Gloucester, Tewkewbury, Stroud, Forest Of Dean, Bourton on the Water, Stow on the Wold, Cirencester and surrounding villages.

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  • list Internal Quality Lead
    Pension, Holiday Pay, Laptop, Phone}

    Internal Quality Lead

    INTRODUCTION
     
    Retain Healthcare is a leading provider of Homecare and Agency services dedicated to enhancing the quality of life for our clients and their families. This role is based in our Head office in Cheltenham, Gloucestershire.
     
    This post is to offer support to the Senior Management team by overseeing the quality of care provision.
    As we continue to grow we are looking for a dedicated and experienced Internal Quality Lead to join our team and ensure the highest levels of standards are maintained.

    MAIN DUTIES & KEY RESPONSIBILITIES 

    • Quality Assurance: Develop, implement, and manage a quality assurance program for our services, including policies, procedures and guidelines. This will include collating and reporting on QA questionnaires from staff, customers and stakeholders throughout the business.
    • Quality Audits: To conduct regular quality audits on internal services on client files, support plans, staff files, recruitment and client daily records to identify areas for improvement. You will then create a report of recommendations for service improvement.
    • Reporting: Prepare and present regular reports on quality assurance activities and outcomes to senior management and in preparation for inspection.
    • CQC: To ensure that services operate to a GOOD to OUTSTANDING rating with the Care Quality Commission and that all organisational objectives are fully met by our services. To support managers with their CQC inspections. Understand the new Single Assessment Framework and I/We Statements.
    • Performance Monitoring: Ensure that the care team have the right skills to provide a care service to each individual service users care needs, and that good practice is common place throughout the company.
    • Policies and Procedures: Ensure that team members adhere to company policies and procedures, and to support changes and updates in company policies and procedures where appropriate.
    • Incident Management: To Manage, investigate, report and develop improvement plans resulting from complaints about service provision. To oversee the complaints procedure in its entirety and ensure complainants have a fair and positive experience when giving feedback.
    • Teamwork: Work with our teams to ensure that they are person centred and outcome focused. This role will support the care planning team with areas of quality and compliance with CQC regulations.
    • Client Feedback: To communicate regularly with customers and their families. Including holding customer forms, and quality assurance reporting (QA).
    • Records: Maintain and always ensure that office records and notes are accurate and up to date, including the correct storing of information and adherence to GDPR.
    • Audit Reports: Audit and report on all incidents/ accidents and dangerous occurrences (RIDDOR) and make recommendations from the data, this information will need to be used to improve company policies and procedures.
    • Learning: Keep up to date on quality standards, best practices and regulatory requirements.
    • Meetings: To attend meetings as required by Retain Healthcare.
    • Perform On-Call duties: Should this be required in an emergency, service or business development, or part of continuity planning.
     CONTACTS & COMMUNICATIONS
    • Liaising with other areas of the organisation, including adherence to the rules, regulations, and guidelines for good practice
    • Working as part of a multi-disciplinary team and liaising with outside professionals.
    • Computer literate
    • Delivering professional management reports
    COMPETENCIES
    The holder of this post should be able to demonstrate, or quickly acquire through appropriate training: 
    • To maintain integrity when dealing with matters of customer or staff confidentiality and meet GDPR requirements.
    • A willingness to undertake training to develop new skills.
    • The ability to supervise and coach team members.
    • A willingness to operate flexibility and to be accountable.
    • The ability to work without supervision while adhering to company policies.
    • An understanding of the needs of our service users
    • To have a sound understanding of the Care Quality Commission Regulations / Single Assessment Framework, quality statements and evidence categories
    • Must have completed a Diploma Level 5 or be working towards a Diploma Level 5 in Management.
    • Must be a driver with access to a vehicle.
    Benefits
    • Competitive Salary
    • Paid Holidays
    • Pension
    • Laptop and Mobile Phone
    • Ongoing Professional Development and training opportunities
    • Employee Assistance Programme
    • Car Scheme - Salary Sacrifice
    • Supportive and collaborative work environment
    Offers of empolyment are subject to stringent recruitment processes including references and a crininal records check DBS.
    (This job description is not exhaustive and can include tasks not detailed above.)

  • list Care Assistant

    Community Support Worker and Healthcare Assistant Role

    *Driving Licence Essential *Sponsorship not available*

    Hours available: 07:00-14:00 or 16:00-22:00
    Full Training provided

    ‘The only way to do great work is to love what you do. If you haven’t found it yet, then Retain Healthcare has the answer’
    Retain Healthcare is developing a new model of care and support to people living at home in your community. This is an opportunity for the right person to shape and develop a new service and deliver care that provides improved quality of life to those who need you most.

    Main Duties and Responsibilities include:

    • When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
    • Contribute towards communicating changes of requirements.
    • Ensure that you work within the company policies and procedures.
    • Attending training and expanding your personal development
    • Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
    • When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
    • Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

    Being Part of Retain Healthcare, you will benefit from:
    • 24 hour support advice and guidance
    • Employee assistance program
    • Full time Mental Health First Aiders who are there for you when you need them
    • Having your own dedicated coordinator who will ensure you have the work you want and that you have everything you need to be successful in your role
    • Working for a Company that strives to do things better or differently
    • Local training and your own career development pathway endorsed by Skills for care. City and Guilds
    • FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
    • Guaranteed Hours available
    • FREE uniform, training and DBS Rebate Reimbursement
    • Enhanced Bank Holiday pay
    • Free blue light card
    • Weekly pay
    • Easy online application
    • Gloucestershire – CQC – Outstanding for Well Led
    • Retain Rewards - local discounts
    • £250 joining bonus
    Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

    For more information please call our recruitment team!

  • Care Assistant
    DBS & Training, PAYE not umbrella plus holiday pay}

    Care Assistant
    Being a Care worker with Retain Healthcare is truly like no other …
    "The greatest gift in life is supporting those around to be the Happiest and Healthiest version of themselves"

    Here at Retain, we strongly believe and live by both our core Values and Ethos ; Offering continuous learning, Improvement and high quality training from professionals :

    Retaining - Quality
    Retaining - Staff quality
    Retaining - Independence
    Retaining - Skills

    Your day may consist of Verbal prompts , Supporting in the community , assisting with medication and promoting the independence of each and every service user . Some of our clients you will support live with Mental Health conditions , so on each shift we make it our mission to assist setting and overcoming goals , to be a positive influence and to listen and be aware of both Spoken language and Body language . Every single day is different and offers a new set of Challenges and Joys for you to unlock

    "Improve your work life balance and join us in our mission to improve lives for others"

    We offer a wide variety of Earlies , Lates and Waking night shifts and the most diverse placements to work ; which can run anywhere from
    07:00 - 14:00, 14:00-22:00, 22:00-07:00, 

    Feel proud and accomplished every day knowing you have made a huge impact to those around and those who you support. Things always seem impossible until its done
    #We'reAllInThisTogether #TeamRetain


    Recruiting for Days and Nights including Part Time and Full time Hours(12hr)

    Being Part of Retain Healthcare you will benefit from:

    • 24 hour support advice and guidance
    • Employee assistance program
    • Full time Mental Health First Aiders who are there for you when you need them
    • Having your own dedicated coordinator who will ensure you have the work you want and that you have everything you need to be successful in your role
    • Working for a Company that strives to do things better or differently
    • Local training and your own career development pathway endorsed by Skills for care. City and Guilds
    • FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
    • Guaranteed Hours available
    • FREE uniform, training and DBS check
    • Enhanced Bank Holiday pay
    • Free blue light card
    • Weekly pay
    • Free DBS and uniforms
    • Easy online application
    • Shift booking app
    • Retain Rewards - local discounts
    • Recommend a friend bonus of up to £250 per introduction
    Requirements:
    You will need to be an experienced carer with a minimum of 6 months paid experience.
    Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

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