Registered Manager

SIMILAR JOBS

• Registered Manager

  Bonus, Mobile Phone, Laptop}

  Chippenham

  Registered Manager

  Permanent

  Title: Registered Manager – Domiciliary and Complex Care 
  Reports to: Head of Homecare
  Location: Chippenham
  Salary: up to £38000
  
  A vacancy exists within Retain Healthcare for the Registered Manager for our Chippenham and Bath service; we are a dynamic homecare provider offering individuals support within their own homes from 30 minutes to 24-hour care. This role will include building relationships with local authorities, social care and health community teams as well as developing the private market.
  
  The main priority of this role is to ensure growth is maintained and targets are met and exceeded. The Registered Manager will look to develop their own team of coordinators and customers.
  As a leading provider of community care in the Wiltshire area, no two days are the same.  This is a fast-paced responsive role based at our Chippenham office, so you need to be well organised, resilient and have excellent interpersonal skills.
  You are also supported from our own in-house recruitment and agency team supplying temporary and permanent staffing.
  
  Main Duties and Responsibilities
  • To ensure the branch continues to grow and develop its community and safer independence service.
  • To ensure coordinators and the branch overall hit their weekly KPI, covering areas such as the recruitment of new staff, number of packages taken on and the development of our private funding customer base
  • Have a strong working knowledge of the Care Act and working to CQC guidelines / legislation.
  • Ensure that you and the team work together to create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.
  • Monitor candidate applications and that all new staff are recruited using safer recruitment guidelines. Ensure staff are recruited through our values-based recruitment procedures and that they are suitable to support vulnerable people.
  • Ensure the branch keep effective relationships with the staff, understand their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.
  • You will be responsible for ensuring all staff supervisions and annual appraisals happen in the branch in line with company policy
  • You will deal with any staffing issues and support them appropriately, talking to them about performance concerns raised as they arise. You need to manage poor performance in line with company policy and ACAS guidelines.
  
  CONTACTS & COMMUNICATIONS
  • Have strong communication and leadership skills and be able to build sound relationships with all our customers
  • Excellent customer service skills, nothing is too much trouble for our customers and the ability to make them feel important to us is key to a successful branch
  • Build strong relationships with staff and work to our staff retention strategy, showing appreciation and recognition for the work that they do.
  • Ensuring that records and legible, accurate, non-opinionated and to a good standard
  • Ensure social media is up to date for your branch and meets our advertising guidelines
  • Be the lead for GDPR for the branch
  • Oversee disciplinaries and performance improvement plans where necessary.
  
  COMPETENCIES
  The holder of this post should be able to demonstrate:
  • The branch and you, maintain integrity when dealing with matters of Customer confidentiality
  • A willingness to undertake training to develop new skills
  • A willingness to operate flexibility and to be accountable
  • The ability to work without supervision while adhering to company policies
  • An understanding of the needs of our Customers
  • An understanding of our competitors, their pay and charge rates / incentives.
  • Keep up to date on legislation and regulations
  • Have Strong leadership skills
  • Be Competent with budgets, Targets and understanding finances
  • Be forward thinking, self-motivated and persistent.
  • Be trustworthy, intuitive, organised and methodical
  • Have excellent interpersonal skills
  • Be approachable and quality oriented
  • Able to handle complaints and resolve conflict
  • Understanding of legislation including CQC KLOES, the Care Act and Care Certificate.
  Must have a service management background and previous experience as a Registered Manager.
  
  Benefits
  • Excellent Salary Bonus 
  • Pension
  • Company Mobile
  • Laptop 
  • 25 Days holiday plus bank holidays
  
  Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

• Health and Social Care Trainer

  Mobile Phone, Laptop, Pension}

  South West, Wiltshire, Cheltenham, Chippenham, Salisbury, Bournemouth

  Administrative

  Permanent

  Health and Social Care - Trainer
  
  Due to continued growth and expansion, Retain Healthcare and Retain Skills are now recruiting for a Health and Social Care Trainer to join our established team. This is an opportunity for you to join a creative and forward-thinking team, delivering high-quality health and social care training to services across the South West.
  
  You will have the opportunity to work with the Management Team who have developed an exciting new model of care and support. This will involve working with staff and managers to create, deliver and monitor training programmes to all sectors of the workforce including residential care, learning disabilities, home care and agency bank staff. This is to train both internal and external candidates.
  
  The Person
  You need to be qualified/competent to deliver a range of courses including:
  

  • Moving and Assisting
  • Emergency First Aid at Work
  • Basic Life Support
  • Epilepsy and Buccal Midazolam
  • Induction Training
  • Safeguarding Adults at Risk
  • Safe Handling of Medicines

  You will have the experience and ability to demonstrate skills in delivering quality training. You will be self-motivated, have good time management skills and be able to use your initiative within the scope of the job role. It would be desirable if your experience includes supervisory/management skills in Health & Social Care.
  
  There will be an expectation to travel to all our branches in Salisbury, Chippenham, Bournemouth and Cheltenham, as well as external organisations in Gloucestershire, Wiltshire and Devon to deliver training. Therefore, a full driving licence is required.
  The successful candidate must hold a relevant Health & Social Care qualification of minimum level 3, be a competent user of IT including Microsoft Office applications/Powerpoint and hold relevant training qualifications to deliver sessions. Minimum PTLS is essential.
  
  In return, Retain Healthcare will offer you a generous salary, excellent training facilities and career development. Applicants will need to be DBS checked and meet our stringent recruitment criteria.
  
  Retain Healthcare and Retain Skills are an equal opportunities employer and Endorsed by Skills for Care.

• Support Worker-Waking Nights

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  Chippenham

  Care Assistant

  Permanent

  CARE MORE IN 2024!
  
  We are looking for a kind and experienced support worker to assist with waking nights near Chippenham!
  
  The main duties and responsibilities include:
  

  • Remaining awake and alert for the entirety of the shift.
  • Completing regular checks for health and welfare.
  • Supporting the customer with their personal care needs.
  • Supporting the customer to meet their outcomes.
  • Administering medication.
  • Use of moving and assisting equipment such as ceiling track hoists, electric wheelchairs, through the floor lifts, toto’s etc.
  • Encouraging independence where possible.

  Knowledge of spinal injury, autonomic dysreflexia, diabetes, stoma care and catheter care is desirable but if not, we can provide full training.
  
  Requirements:
  

  • 1 year complex care experience necessary
  • PEG feeding and Oxygen experience
  • GCSE maths and English equivelant or higher
  • Must hold a Full UK driving license

  Why Retain?
  

  • Weekly pay 
  • Flexible shift patterns to suit you, alternatively a rolling rota is also available
  • DBS cost paid back to you after 100 hours completed
  • Opportunity to top up your hours in other areas of the business
  • Opportunity to progress your career
  • Full induction process prior to employment commencing by Retain Skills