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Job Description
AGENCY MANAGER
An exciting new opportunity for an experienced Healthcare Agency Manager has arisen at Retain Healthcare. This role is for a leader who will maintain quality, high standards, business development for new customers and growth of existing customer relationships. You will inspire the team to strive for quality, reliability and to achieve their personal and company objectives.
As the Agency Manager, you will oversee the KPI's, quality of service and management of the agency division. You will seek new opportunities, negotiate rates and permanent recruitment fees. Ensure the right candidates are recruited for the right place, at the right time with the right skills using recruitment methods including social media, job boards and arranging and attending recruitment events.
You will support the recruitment and retention coordinators and senior management team to Retain Quality within the services we provide. This will include daily team meetings, quarterly marketing campaigns and regular supervisions and appraisals.
MAIN DUTIES & RESPONSIBILITIES
As well as encouraging staff to maintain the growth of the business, you will play an integral part of support with marketing, business development and account management.
- Maintain and develop agency staffing levels
- Marketing and business development
- To ensure recruitment and retention coordinators and the branch overall hit their weekly KPI
CONTACTS & COMMUNICATIONS
Communication is key, and an ability to confidently discuss matters over the phone, face to face or by video.
- Be confident, have strong communication and leadership skills and be able to get people to buy into you and the service you provide.
- Have an ability to develop the relationships either face to face, over the phone and via video link.
- Excellent customer service skills; putting the customer first.
COMPETENCIES
- A sound understanding of the healthcare agency market
- Proven track record
- Be competent with budgets, targets and understanding finances.
- Be forward thinking, self-motivated and persistent.
- Be trustworthy, intuitive, organised and methodical.
- Have excellent interpersonal skills.
- Be approachable
- Able to handle complaints and resolve conflict.
- Understand CQC KLOES and the Care Act.
Must have a recruitment / sales or service management background.
Benefits
- Excellent Salary Bonus
- 25 Days 8 Bank Holidays annual leave
- Extra days leave for your birthday
- Pension
- Company Mobile
- Laptop
Salary £30-45K OTE
SIMILAR JOBS
-
Registered Nurse
Registered Nurse
We are seeking Registered Nurses to work flexible hours for full and part time roles.
We have a variety of projects coming up for Registered Nurses throughout the county. If you have a current NMC pin and availability we would love to tell you more about it.
We offer:- Flexible work to suit you
- Employee Assistance Programme
- Clinical Training
- Regular shifts
- Evening, night and Weekend pay enhancements
- Paid Mileage*
- Paid Holidays
- Company Pension
- FREE DBS, FREE TRAINING, FREE UNIFORM* Subject to Ts and Cs
- YOUR NMC PIN PAID ANNUALLY*!
- The opportunity to gain valuable experience in a variety of placements
- Recommend a friend bonus of up to £300
- Help and assistance to get you through your revalidation
- Free Christmas party
- Competitive deals on lease cars
- Retain Rewards - Gyms, Shops, Car servicing / MOT
The role will involve working as part of our Nursing team to provide:- Personal care
- Administration of medication
- Accurate Record Keeping (Daily records, MARS sheets)
- Syringe Driver
- Peg Feeds
- Catheter care and catheterisation where required,
- Promotion of independence
- Follow policies and procedures
- Understand and follow the NMC Code of conduct
The opportunity to work in an exciting, fast paced and growing branch with a dynamic team who have a wide range of skills, experience and backgrounds to support your development.
This role May also be called RN, RGN, RMN, RNLD, Nurse, Registered Nurse, Registered General Nurse
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check. -
Support Worker
Support Worker
Being a Support worker with Retain Healthcare is truly like no other …
"The greatest gift in life is supporting those around to be the Happiest and Healthiest version of themselves"
Here at Retain, we strongly believe and live by both our core Values and Ethos ; Offering continuous learning, Improvement and high quality training from professionals :
Retaining - Quality
Retaining - Staff quality
Retaining - Independence
Retaining - Skills
Your day may consist of Verbal prompts , Supporting in the community , assisting with medication and promoting the independence of each and every service user . Some of our clients you will support live with Mental Health conditions , so on each shift we make it our mission to assist setting and overcoming goals , to be a positive influence and to listen and be aware of both Spoken language and Body language . Every single day is different and offers a new set of Challenges and Joys for you to unlock
"Improve your work life balance and join us in our mission to improve lives for others"
We offer a wide variety of Earlies , Lates and Waking night shifts and the most diverse placements to work ; which can run anywhere from
07:00 - 14:00 14:00-22:00 22:00-07:00
Feel proud and accomplished every day knowing you have made a huge impact to those around and those who you support. Things always seem impossible until its done
#We'reAllInThisTogether #TeamRetain
Recruiting for Days and Nights including Part Time and Full time Hours
Being Part of Retain Healthcare you will benefit from:- 24 hour support advice and guidance
- Employee assistance program
- Full time Mental Health First Aiders who are there for you when you need them
- Having your own dedicated coordinator who will ensure you have the work you want and that you have everything you need to be successful in your role
- Working for a Company that strives to do things better or differently
- Local training and your own career development pathway endorsed by Skills for care. City and Guilds
- FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
- Guaranteed Hours available
- FREE uniform and training
- DBS Rebate Reimbursement
- Enhanced Bank Holiday pay
- Free blue light card
- Weekly pay
- Free DBS and uniforms
- Easy online application
- Gloucestershire - CQC - Outstanding for Well Led
- Retain Rewards - local discounts
- Recommend a friend bonus of up to £250 per introduction
You will need to be an experienced carer with a minimum of 6 months paid experience.
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check. -
Care Assistant - Bristol
Being a Care worker with Retain Healthcare is truly like no other …
"The greatest gift in life is supporting those around to be the Happiest and Healthiest version of themselves"
Here at Retain, we strongly believe and live by both our core Values and Ethos ; Offering continuous learning, Improvement and high quality training from professionals :
Retaining - Quality
Retaining - Staff quality
Retaining - Independence
Retaining - Skills
Your day may consist of Verbal prompts , Supporting in the community , assisting with medication and promoting the independence of each and every service user . Some of our clients you will support live with Mental Health conditions , so on each shift we make it our mission to assist setting and overcoming goals , to be a positive influence and to listen and be aware of both Spoken language and Body language . Every single day is different and offers a new set of Challenges and Joys for you to unlock
"Improve your work life balance and join us in our mission to improve lives for others"
We offer a wide variety of Earlies , Lates and Waking night shifts and the most diverse placements to work ; which can run anywhere from
07:00 - 14:00, 14:00-22:00, 22:00-07:00,
Feel proud and accomplished every day knowing you have made a huge impact to those around and those who you support. Things always seem impossible until its done
#We'reAllInThisTogether #TeamRetain
Recruiting for Days and Nights including Part Time and Full time Hours(12hr)
Being Part of Retain Healthcare you will benefit from:- 24 hour support advice and guidance
- Employee assistance program
- Full time Mental Health First Aiders who are there for you when you need them
- Having your own dedicated coordinator who will ensure you have the work you want and that you have everything you need to be successful in your role
- Working for a Company that strives to do things better or differently
- Local training and your own career development pathway endorsed by Skills for care. City and Guilds
- FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
- Guaranteed Hours available
- FREE uniform and training
- DBS Rebate Reimbursement
- Enhanced Bank Holiday pay
- Free blue light card
- Weekly pay
- Free DBS and uniforms
- Easy online application
- Shift booking app
- Retain Rewards - local discounts
- Recommend a friend bonus of up to £250 per introduction
You will need to be an experienced carer with a minimum of 6 months paid experience.
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.